Business Details
Emergency
services
24/7 Water Damage Restoration in Maumelle, AR
At Service Pro Restoration, we stand for integrity as the foundation of our water damage restoration services. Our team utilizes high-pressure pumps, advanced drying equipment, and proven methodologies to address water and fire damage emergencies. With decades of combined experience, we prioritize rapid response times, deploying technicians within two hours to minimize property damage. As a family-owned business, we treat every client's property with the care it deserves, offering transparent billing practices and direct insurance claim filing.Our IICRC-certified professionals employ hospital-grade antimicrobial treatments, specialized moisture detection tools, and industry-leading restoration systems like the Esporta Wash System. We maintain preferred vendor relationships with major insurance companies while providing flexible payment plans for uninsured losses, ensuring comprehensive support during critical times.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Removal
Reconstruction Services
Insurance Claim Assistance
Highlights and features
- We guarantee 2-hour emergency response times for water damage incidents
- Our technicians hold IICRC-certification in water damage restoration
- We handle direct insurance billing with major carriers
- We use hospital-grade antimicrobial treatments and advanced moisture detection equipment
- Family-owned business with decades of combined restoration experience
Associations and certifications
- IICRC
What people say
Terrific service
5-star work
Compassionate approach
Spot-on explanations
Exceeded expectations
Services
Water Damage Restoration
Our certified technicians respond within 2 hours to extract water using industrial pumps and dry structures with thermal imaging moisture detection. We remove damaged materials, sanitize affected areas with hospital-grade antimicrobials, and restore properties to pre-loss condition using advanced drying systems. This comprehensive process prevents secondary damage from mold and structural weakening.
Fire Damage Restoration
We employ specialized smoke removal equipment and chemical sponges to eliminate soot and odors. Our process includes content cleaning with ultrasonic technology, structural repairs, and odor neutralization. We document damage for insurance claims while preserving salvageable belongings like electronics and heirlooms through advanced restoration techniques.
Mold Removal
Our IICRC-certified specialists use HEPA-filtered air scrubbers and antimicrobial fogging to eliminate mold spores. We identify moisture sources through thermal imaging, remove contaminated materials following safety protocols, and implement preventive measures. The process includes air quality testing to ensure complete remediation before property re-occupancy.
Reconstruction Services
We handle complete rebuilds after storm damage, including roofing replacement and structural repairs. Our team coordinates with insurance adjusters to ensure code-compliant reconstruction using moisture-resistant materials. Services include drywall repair, flooring installation, and cabinetry restoration to return properties to original specifications.
Insurance Claim Assistance
As preferred vendors for major insurers, we manage documentation from damage assessment to final billing. Our technicians photograph all work stages, provide detailed cost breakdowns, and communicate directly with adjusters. We help maximize claim payouts while offering transparent pricing for any uninsured portions requiring client payment.
People
Jason Smith
President
Jason Smith leads Service Pro Restoration with over 20 years of industry experience. He oversees operations and ensures adherence to IICRC standards while maintaining direct client communication throughout restoration projects.
Samantha Smith
Vice President
Samantha Smith manages insurance relationships and client services at Service Pro Restoration. With extensive knowledge of insurance protocols, she streamlines claim processes and ensures transparent billing practices for policyholders.
Questions
What water damage services do you offer?
We provide complete water extraction, structural drying, mold remediation, and property restoration using industrial equipment and IICRC-certified methods.
How quickly do you respond to emergencies?
Our technicians arrive within 2 hours of contact and work continuously until restoration is complete, operating 24/7 including holidays.
Do you work with insurance companies?
Yes, we're preferred vendors for major insurers and handle direct billing, documentation, and adjuster coordination to simplify claims for clients.
What mold removal methods do you use?
We employ HEPA filtration, antimicrobial fogging, and moisture mapping technology to completely eliminate mold while preventing future growth.
How are pricing and payment handled?
Insurance-covered work follows approved pricing guidelines. For uninsured portions, we offer flexible payment plans tailored to client needs.
Are your technicians certified?
All technicians hold current IICRC certifications in water damage restoration and mold remediation, with many having over 20 years of field experience.
