Business Details
17 Years
experience
Emergency
services
Your Trusted Partner for Seamless Moving Solutions in Chicago
Founded in 2009, New City Moving has established itself as Chicago's premier full-service moving company, serving residential and commercial clients across Chicagoland and beyond. With a fleet of 130+ trucks and 400+ trained professionals, we specialize in local, long-distance, and specialty moves, including piano and antique relocation. Our commitment to transparency ensures no hidden fees, while our rigorous employee vetting and training programs set industry standards.Recognized by the Chicago Police Department and featured in the Chicago Tribune, we combine community engagement with cutting-edge technology to deliver seamless relocations. Our 58% repeat customer rate reflects our dedication to stress-free moves, supported by 24/7 service and comprehensive insurance options tailored to client needs.
Services
Residential Moving
Commercial Relocation
Long-Distance Moves
Packing Services
Climate-Controlled Storage
Details
- Year established: 2009
Highlights and features
- 200+ employees with 3-5 years moving experience
- 40,000+ successful relocations since 2009
- 24/7 emergency moving services available
- Transparent pricing with no hidden fees
- Rigorous employee background checks and training
Associations and certifications
- Better Business Bureau
What people say
Top-rated Chicago movers
Stress-free relocation experience
Professional packing services
Transparent pricing model
Damage-free piano transport
Services
Residential Moving
Specialized local and long-distance residential moves for apartments, condos, and houses. Our certified movers handle all property types with blanket-wrapped furniture protection and route optimization. Includes packing/unpacking, disassembly/reassembly, and same-day service options for urgent needs.
Commercial Relocation
Minimally disruptive business relocations with after-hours operations. Full-service office furniture handling, IT equipment protection, and document transportation. Features reusable storage containers and flat-rate pricing for corporate clients requiring seamless transitions.
Long-Distance Moves
Nationwide moving services covering 8+ states with weight-based pricing. Professional packing materials included, with optional full-replacement insurance through third-party providers. Experienced crews handle cross-state logistics and temporary storage solutions.
Packing Services
Customized packing solutions using high-quality materials. Options include full-service packing/unpacking, partial packing, and self-packing assistance. Fragile items receive specialized protection with bubble wrap and reinforced boxes for secure transport.
Climate-Controlled Storage
Temperature-regulated storage facilities for short and long-term needs. Features free pick-up/delivery, inventory management, and flexible rental periods. Ideal for seasonal items, business archives, or transitional housing requirements.
People
Brian Slater
Founder and President
Founded New City Moving in 2009 after identifying industry gaps. With 15+ years moving experience, he transformed the company into Chicago's top-rated mover through customer-centric policies and rigorous staff training programs.
Kathy
Office Manager
Oversees daily operations with 10+ years logistics experience. Implements efficiency improvements that reduced move times by 20% while maintaining 4.9-star customer satisfaction ratings across 5,000+ reviews.
George
Operations Manager
Manages 130+ vehicle fleet and 400 staff members. Developed route optimization system that improved on-time arrivals to 98.7% across Chicago's challenging urban landscape and suburban areas.
Clare
Sales Manager
Leads client relations team with focus on transparent pricing. Implemented free estimate program that increased conversion rates by 35% while maintaining industry-leading service standards.
Robert
Repair Specialist
Handles post-move damage resolution with 95% customer satisfaction rate. Developed in-house repair protocols that reduced insurance claims processing time from 14 to 5 business days.
Questions
What areas do you service?
We provide moving services throughout Illinois and to Wisconsin, Michigan, Indiana, Ohio, Missouri, Iowa, and Minnesota for both residential and commercial clients.
Do you offer packing services?
Yes, we offer full-service packing with premium materials, partial packing options, and self-packing assistance to accommodate different client preferences and budgets.
How are move costs calculated?
Local moves are hourly with a 2-hour minimum, while long-distance pricing considers distance, shipment weight, and required crew size. All estimates include final costs with no hidden fees.
Are my belongings insured?
All moves include default $0.30/lb coverage. Optional repair programs ($5,000-$50,000) and full-replacement insurance through third-party providers are available for additional protection.
Can you move specialty items?
Yes, our specialty moving services handle pianos, antiques, artwork, and pool tables with specialized equipment and trained personnel to ensure safe transportation.
What payment methods do you accept?
We accept cash, money orders, and all major credit cards for completed moving services, with no deposit required to book your relocation.
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