At ApplianceHD, we understand the importance of reliable appliances in our daily lives. Whether it's a cherished refrigerator keeping your food fresh or a trusty washer sustaining your wardrobe, a malfunctioning appliance can disrupt your daily routine and cause significant inconvenience.
Our Mission
Our mission is to provide fast, reliable, and affordable appliance repair services to both residential and commercial customers. We specialize in all major brands and models, attending to every kind of appliance imaginable - from refrigerators and ovens to dryers, washing machines, and even trash compactors.
Our Expertise
With a network of experienced and certified technicians strategically located throughout the nation, we can dispatch someone to your location quickly, usually within the same day or next day. Our technicians are highly skilled and equipped to diagnose and repair almost any appliance issue efficiently and effectively.
Our Commitment
At ApplianceHD, we prioritize:
- Rapid Response: We understand the importance of speed when it comes to repairs.
- Transparency: We provide upfront pricing and honest communication throughout the process.
- Quality Repair: We use only genuine parts and stand behind our workmanship with a warranty.
- Customer Satisfaction: Your satisfaction is our top priority. We strive to provide exceptional customer service and ensure a positive experience for every client.
Our Services
We offer comprehensive repair services for:
- Refrigerators & Freezers: From compressor issues to leaking water, we can diagnose and fix any cooling and freezing problems.
- Ovens & Stoves: Whether it's a malfunctioning heating element or a faulty control board, we can restore your cooking appliances to their former glory.
- Washing Machines & Dryers: We can diagnose and repair all common issues, including faulty sensors, spinning problems, and clogged drain lines.
- Dishwashers: We can fix blocked drains, leaky dispensers, and faulty controls.
- Microwaves: We can diagnose and repair issues related to heating elements, magnetrons, and control panels.
- Trash Compactors: We can repair jams, leaks, and malfunctioning sensors.
Contact Us Today
For friendly and efficient appliance repair, choose ApplianceHD. Contact us today to schedule a repair or request a free estimate.
Unsatisfactory Service
The reviewers shared their disappointing experiences with Appliance HD, with most of them rating the service 1 star out of 5. The common themes among the reviews are:
- Cancellation and Rescheduling: Many reviewers reported that the company cancelled or rescheduled their appointments at short notice, without providing adequate notice or explanation.
- Poor Communication: Several reviewers mentioned that the customer service representatives were unhelpful, rude, or unprofessional, making it difficult to resolve issues or schedule appointments.
- Inconsistent Service: Reviewers reported inconsistent experiences, including technicians who were late, rude, or failed to complete repairs.
- Scam Concerns: A few reviewers suspected that the company was a scam, with no intention of providing actual service or honoring payments.
Charging Issues
Several reviewers mentioned being charged for services that were not provided, including:
- Prepaid Fees: Reviewers were charged for appointments that were cancelled or rescheduled, without receiving a refund.
- Unhonored Refunds: Reviewers reported not receiving refunds for cancelled or cancelled appointments.
- Overcharging: One reviewer was quoted a higher price for a repair than initially agreed upon.
Other Issues
- Technician Quality: Reviewers reported that some technicians were unprofessional, rude, or failed to complete repairs.
- Unreliable Scheduling: Reviewers were frustrated with the company's scheduling system, which led to multiple cancellations and rescheduling.
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