Building Trust One Roofing Project at a Time
At Thompson's Roofing, we pride ourselves on being the premier roofing contractor in South Florida, serving Broward County, Miami-Dade County, and Palm Beach County. With 20 years of hands-on experience, our team of experts specializes in providing the best roofing services in the region. Whether you need roof repairs and maintenance or new roof installation, we've got you covered. Our mission is to provide exceptional service, quality workmanship, and unparalleled customer satisfaction.
Our Services
At Thompson's Roofing, we offer a wide range of services to cater to your roofing needs, including:
- Preventative Maintenance: Regular inspections and maintenance to prolong the life of your roof and prevent costly repairs.
- New Construction: Custom-designed and installed roofing solutions for new buildings and renovations.
- ReRoofing: Replacement of existing roofs with new ones to ensure your property is protected and secure.
- Repairs: Prompt and professional repair services for any roof-related issues.
- Inspections: Regular inspections to identify potential problems and prevent future issues.
- Waterproofing: State-of-the-art waterproofing solutions to prevent water damage and ensure your roof is secure.
- PACE (Ygrene): Energy-efficient roof solutions that will reduce your energy bills and increase your property's value.
Our Promise
At Thompson's Roofing, we're committed to providing exceptional service, quality workmanship, and unparalleled customer satisfaction. We understand that no two roofs are the same, which is why we take the time to listen to your needs and design a unique solution for your roofing requirements. Our team of experts is dedicated to delivering the best possible results, and we're committed to building trust one roofing project at a time.
Project Portfolio
View our extensive portfolio of projects to see the quality of our work and the satisfaction of our clients. From residential to commercial roofing solutions, our team has expertise in all aspects of roofing.
Testimonials
Don't just take our word for it! Hear from our satisfied clients who have experienced the Thompson's Roofing difference:
"Our new roof looks amazing, and we couldn't be happier with the service and professionalism of Thompson's Roofing." - Holly King
"Thompson's Roofing went above and beyond to fix my elderly father's house after a storm. I highly recommend them for roof repairs or new roofs." - Mark & Debbie Bathie
Contact Us
When you need the job done right, choose Thompson's Roofing. With years of experience, quality workmanship, and unparalleled customer service, we're the premier choice for all your roofing needs in South Florida. Call us today to schedule a free estimate and discover the Thompson's Roofing difference.
Communication Issues and Quality of Work
Many customers have had positive experiences with Thompson's Roofing, praising their professional and efficient service. However, there are also concerns about communication breakdowns and quality of work. Some customers have reported that their concerns were ignored or not addressed in a timely manner.
For instance, Daniel Sullivan was dissatisfied with the company's handling of his roof inspection report, which highlighted deficiencies that were not addressed during the initial roof installation. He felt that the company prioritized getting the job done quickly and collecting payment over ensuring the quality of their work. Mike Conway, on the other hand, has yet to receive a response after contacting the company multiple times about a repair needed to a roof they installed.
On the other hand, most customers have reported positive experiences with the company, citing excellent service, fair pricing, and professional staff. Cigi G., for example, was under a tight deadline to replace her roof and was impressed with the company's efficient and professional service. Several customers have mentioned Eddie, the manager, as being responsive and proactive in addressing their concerns.
Customer Service and Quality of Work
While some customers have had issues with communication, the majority of reviews praise Thompson's Roofing for their excellent customer service and quality of work. Eddie and his team are often mentioned as being friendly, professional, and efficient. Many customers have reported that their projects were completed quickly and to a high standard.
Some customers have also mentioned the company's willingness to work with them to find financing solutions and their ability to meet tight deadlines. Janelle Schor, for instance, was impressed with the company's responsive and professional service from start to finish. Tyler DuBois also mentioned that he received a detailed estimate and was walked through the entire process with care.
Conclusion
Overall, Thompson's Roofing appears to have a mixed reputation, with some customers experiencing communication breakdowns and others praising their excellent customer service and quality of work. While a few customers have reported issues, the majority of reviews suggest that the company is reliable and efficient.
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