Service Honoring The Golden Rule
Our Story
At BB Locksmith, we're proud to be a family-owned and operated locksmith business that has been serving Naples and Bonita Springs, Florida, for over 35 years. Our commitment to honesty, integrity, and excellence in customer service has earned us a reputation as the go-to locksmith in the area. As a full-service locksmith, we offer a wide range of services, including automotive, residential, and commercial locksmithing, as well as safe delivery and installation.
Our Services
As a mobile locksmith, we come to your location, providing convenience and flexibility to our customers. Our automotive locksmith services include car key replacement, remotes programmed, and car unlocking. Our commercial locksmith services include commercial lock repair, Schlage locks, and door hardware. Our residential locksmith services include lock rekeying, deadbolt installation, and home lockouts. We also offer safe delivery and installation, as well as safe opening services.
Our Commitment
At BB Locksmith, we're committed to providing exceptional customer service and upholding our slogan, "Service Honoring The Golden Rule." We understand that security is a top priority, and we're dedicated to providing our customers with the most advanced and dependable security products available. Our team of certified locksmiths is knowledgeable, experienced, and trained to handle any locksmithing task. We're proud to be a trusted and reliable locksmith service in Naples and Bonita Springs.
Why Choose Us
With over 35 years of expertise, we've earned a reputation for our commitment to excellence, integrity, and customer satisfaction. Our 24-hour emergency service and 23 1/2 hour mobile service ensure that our customers receive prompt and reliable service. We're a family-owned and operated business that's dedicated to serving our community. Our ALOA-certified locksmiths are trained to handle any locksmithing task, and we're committed to providing exceptional customer service.
Customer Experiences with Locksmith Services
Positive Experiences
- Several customers praised the professionalism and honesty of the locksmiths, particularly Mike, Ryan, and Jeff, who provided efficient and cost-effective services.
- Many customers appreciated the quick response times and friendly demeanor of the locksmiths, with some even receiving same-day service.
- The variety of services offered, including key duplication, lockout assistance, and safe sales, was a plus for many customers.
Negative Experiences
- Some customers experienced poor communication and follow-up from the locksmiths, leading to delays and unresolved issues.
- A few customers felt overcharged for services, with some experiencing surprise fees and higher-than-quoted prices.
- A few instances of poor key quality and refusals to rectify issues were reported.
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