Satisfaction with No Strings Attached
A Legacy of Quality Hardwood Flooring
Zapata Hardwood Floors stands as a trusted name in Tallahassee, Florida, specializing in the installation, sanding, and finishing of hardwood floors. Founded in 1994 by Brent Zapata, a Tallahassee native, the company has built a reputation for exceptional craftsmanship, meticulous attention to detail, and unwavering customer satisfaction.
Our Passion for Hardwood
At Zapata Hardwood Floors, we have a deep appreciation for the timeless beauty and enduring value of hardwood floors. We understand that each floor is unique, reflecting the individuality of each home and its owners. Our skilled team takes the time to understand your vision and aspirations, ensuring the perfect floor for your space.
Exceptional Expertise
Our seasoned professionals are masters of their craft, boasting extensive experience in:
- Installation: Expert installation of all types of wood flooring, including solid, engineered, laminate, vinyl plank, and vinyl.
- Sanding: Precise and meticulous sanding, utilizing a state-of-the-art dustless system for a clean and healthy work environment.
- Finishing: Applying premium quality finishes that enhance the natural beauty and protection of your floor.
Innovation & Dustless Technology
We embrace innovation to deliver the best possible experience for our clients. Our dustless sanding system captures 99.9% of dust particles, ensuring a clean and healthy work environment. This revolutionary technology allows us to achieve a flawless finish without compromising the comfort of your home.
Why Choose Zapata Hardwood Floors?
- Unparalleled attention to detail and craftsmanship
- Commitment to exceptional customer service
- Proven expertise in all aspects of hardwood flooring
- Dustless sanding for a clean and healthy workspace
- Guaranteed satisfaction and high-quality craftsmanship
Rude and Unprofessional Behavior
Several reviewers have expressed their disappointment with the service provided by Zapata Hardwood Floors. Two reviewers, Nancy Kelly and Ena Miranda, gave the company a single star and described their experiences with the owner, Brent Zapata, as extremely negative. They mentioned that he was rude and unprofessional, and they would never consider hiring him for any work again.
Positive Experiences
On the other hand, two reviewers, Ginny Coile and Jane Lee, had positive experiences with the company. They gave Zapata Hardwood Floors 5-star ratings and praised Brent Zapata and his team for their professionalism, friendly attitude, and excellent workmanship. Ginny and her husband were impressed with the quality of the work done on their hardwood floors, including the matching of new quarter-sawn red oak to their existing flooring. Jane appreciated Brent's honesty and fairness in his assessment of her floors and his recommendations for future work.
Poor Communication and Inaccurate Measurements
One reviewer, Don Smith, had a very negative experience with the company. He accused Zapata Hardwood Floors of not returning his phone calls, missing measurements on his house by 60 square feet, and attempting to charge him an excessive price for quarter-round trim and transitions. He eventually hired a different contractor who installed the trim at a much lower cost.
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