Experience the Art of Hardwood Flooring, Redefined.
Welcome to Olympic Hardwood, your trusted partner for quality hardwood flooring solutions in the Greater Phoenix Metro Area. With a wide variety of wood flooring brands and hardwood products, we pride ourselves on providing exceptional customer service, expert knowledge, and unmatched craftsmanship.
Our Story
At Olympic Hardwood, we're dedicated to educating our clients on the best choices in hardwood floors that will convey the message they want to convey to friends, family, and guests alike. Our primary goal is to provide concierge-style service, ensuring that every client receives individual attention and expert guidance in selecting the perfect hardwood flooring for their home or business. We take pride in our passion for fine craftsmanship, integrity, and community involvement.
Our Services
We offer a wide range of services, from floor prep and installation to repairs, from start to finish. Our team of skilled craftsmen and expert educators will guide you through the entire process, ensuring that your project is completed on time, within budget, and to your exact specifications.
What Sets Us Apart
At Olympic Hardwood, we're committed to delivering exceptional customer service, unmatched quality, and unparalleled craftsmanship. With over a decade of experience in the Phoenix area hardwood flooring industry, we stand behind our products with a full installation warranty to protect your investment. Our showroom carries a vast selection of hardwood flooring products from multiple manufacturers, allowing you to explore and learn about different options in a pressure-free environment.
Our Mission
Our mission is to provide our clients with an exceptional customer experience, empowering them to make informed decisions about their hardwood flooring needs. We strive to build long-term relationships, founded on trust, integrity, and a passion for delivering exceptional results.
Our Values
At Olympic Hardwood, we value:
- Exceptional customer service
- Expert knowledge and education
- Unmatched craftsmanship and quality
- Community involvement and giving back
- Integrity and honesty in all our dealings
5-Star Reviews
The reviewers of Olympic Hardwood Flooring are extremely satisfied with the company's services. Many reviewers praised the professionalism and knowledge of the staff, particularly Rafal, who helped with selecting the right flooring options and providing detailed estimates. The installation team was also praised for their attention to detail and cleanliness. Reviewers called the company "terrific, " "outstanding, " and "the best decision I ever made."
1-Star Reviews
However, one reviewer was not impressed with their experience. They felt disrespected by the company's response to a complaint about a company truck driving recklessly and felt that the company did not apologize or take responsibility for the issue.
2-Star Review
Another reviewer was unhappy with their experience, citing poor communication and a lack of care for their property during the installation process. They were also unhappy with the extra charges and poor work wrapping and covering their belongings.
5-Star Reviews (Continued)
Multiple reviewers praised the company's attention to detail, professionalism, and ability to meet timelines. One reviewer, who manages properties, appreciated the honesty and quality of the company's work and called them "honest, quality and strong integrity." Another reviewer praised the company's craftsmanship and customer service.
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