Business Details
8 Years
experience
Emergency
services
Open 24/7
always available
Trusted Water Damage Restoration Experts in Olympia, WA
H2O Away is a family-owned business established in 2018 by brothers Dominic and Taylor Rivas, third-generation insurance contractors dedicated to restoring properties in Olympia, WA after water, fire, sewage, and biohazard damage. Our team of IICRC-certified technicians provides 24/7 emergency response with a 60-minute arrival guarantee, free inspections, and direct billing to insurance providers. We prioritize safety, accountability, and respect, treating every customer like family while leveraging advanced equipment and techniques for comprehensive mitigation and restoration.Our commitment extends to community-minded service, ensuring transparent communication between clients, technicians, and insurance companies throughout the process. With deep roots in the Pacific Northwest, we combine local expertise with national resources through our affiliation with American Restoration, delivering compassionate, reliable, and excellence-driven solutions for residential and commercial properties.
Services
Water Damage
Sewage Cleanup
Biohazard Cleanup
Fire Damage
Mold Removal
Details
- Year established: 2018
Highlights and features
- Immediate 24/7 response from live representatives
- 60-minute emergency response time guarantee
- Direct insurance billing simplifies claims process
- IICRC-certified technicians for specialized expertise
- Transparent communication throughout restoration process
Associations and certifications
- IICRC
What people say
Professional, fast service
100% stand by work
Excellent communication
Compassionate support
Timely restoration
Services
Water Damage
Our certified technicians provide rapid water extraction and structural drying for residential and commercial properties. Using industrial-grade equipment, we address leaks, floods, and storm damage to prevent mold growth and restore properties to pre-damage condition. Our 24/7 emergency service includes moisture mapping and thermal imaging to identify hidden water pockets.
Sewage Cleanup
Professional sewage backup remediation follows strict biohazard protocols to eliminate harmful pathogens. Our IICRC-certified team performs containment, waste disposal, and structural drying while adhering to OSHA safety standards. We use antimicrobial treatments to prevent future contamination and restore affected areas to habitable condition.
Biohazard Cleanup
Specialized biohazard remediation handles bloodborne pathogens and infectious materials from crime scenes or unattended deaths. Our technicians use EPA-registered disinfectants and follow strict chain-of-custody procedures for contaminated materials. The process includes odor elimination and third-party testing to verify complete decontamination.
Fire Damage
Comprehensive fire damage restoration includes structural boarding, content cleaning, and odor removal. We employ thermal fogging and ozone treatments to eliminate smoke odors while preserving salvageable belongings through specialized cleaning techniques. Our process addresses both visible damage and hidden soot contamination in unaffected areas.
Mold Removal
Certified mold specialists perform containment, HEPA vacuuming, and antimicrobial treatments to eliminate mold colonies. We identify moisture sources to prevent recurrence and use moisture meters to verify complete drying. Post-remediation air quality testing ensures safe re-occupancy of residential and commercial spaces.
People
Dominic Rivas
Co-Founder
Recognized in South Sound Business 40 Under 40 for exemplary practices, Dominic brings third-generation insurance contracting expertise to H2O Away. He focuses on operational excellence and community engagement in the Pacific Northwest.
Taylor Rivas
Co-Founder
Former insurance adjuster Taylor Rivas specializes in claims advocacy and restoration processes. His industry knowledge ensures seamless client-insurance communication during property damage recovery.
Questions
What areas do you service?
We serve Olympia and surrounding areas including Thurston, Pierce, and Kitsap counties with 24/7 emergency response.
Do you work with insurance companies?
Yes, we bill directly to insurance providers and coordinate with adjusters throughout the restoration process.
Are your technicians certified?
All technicians hold IICRC certifications in water damage restoration, mold remediation, and biohazard cleanup.
What emergency services do you offer?
We provide 24/7 water damage, sewage backup, fire damage, and biohazard cleanup with 60-minute response times.
How quickly can you respond to emergencies?
Our team arrives within 60 minutes of your call for all emergency restoration services in Olympia, WA.
Do you offer financing options?
Yes, we provide financing solutions for out-of-pocket restoration expenses not covered by insurance policies.
