Business Details
50+ Years
experience
Emergency
services
Trusted 24/7 Damage Restoration Services in New Albany, IN
Servpro of Floyd County has been a trusted leader in the restoration industry for over 20 years, specializing in water damage, fire damage, mold remediation, and storm recovery. Our team of highly trained technicians holds multiple IICRC certifications, including Water Damage Restoration Technicians and Applied Structural Drying Technicians, ensuring we deliver industry-leading solutions for residential and commercial properties. We operate 24/7 to respond to emergencies immediately, prioritizing customer safety and minimizing property damage. Our nationwide network of franchises allows us to handle projects of any scale, from minor water leaks to large-scale storm destruction. We maintain partnerships with insurance providers to streamline claims processes and offer transparent communication throughout every project. Our commitment to excellence is reflected in our 4.7-star Google reviews, where clients consistently praise our professionalism, responsiveness, and thoroughness.With service areas spanning multiple Indiana counties, we combine local expertise with national resources to restore properties to their pre-loss condition. Our owner, Jason Wilson, emphasizes customer service and empathy, understanding the stress these situations cause. From initial assessment to final restoration, we use advanced equipment and proven methodologies to ensure efficient, reliable results. Our certifications in health and safety, odor control, and structural drying demonstrate our dedication to maintaining industry standards. Whether addressing emergency water extraction or long-term mold mitigation, we prioritize clear communication and respect for clients' properties throughout the process.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Carpet Cleaning
Odor Removal
Roof Tarping
Sewage Cleanup
Virus Cleaning
Details
- Year established: 1967
Highlights and features
- We offer 24/7 emergency response for water, fire, and storm damage
- Our technicians hold 15+ industry certifications including IICRC Water Damage Restoration
- We operate a nationwide franchise network for consistent service quality
- Our team maintains transparent communication with insurance providers
- Owner Jason Wilson prioritizes customer service and empathy in every project
Associations and certifications
- IICRC
What people say
Awesome service
Very kind
Great Service
Highly recommend
Super friendly
Services
Water Damage
Our certified technicians provide 24/7 water extraction and structural drying using industrial equipment. We handle burst pipes, flooding, and storm-related water intrusion for residential and commercial properties. Services include moisture detection, dehumidification, and complete restoration to prevent mold growth.
Fire Damage
We offer comprehensive fire damage restoration including soot removal, odor elimination, and structural repairs. Our team uses specialized cleaning agents and thermal fogging to restore properties after residential or commercial fires. Emergency board-up services protect properties during the restoration process.
Mold Remediation
Our IICRC-certified specialists identify and eliminate mold infestations using containment protocols and HEPA filtration. We address moisture sources, perform antimicrobial treatments, and restore affected materials. Services cover residential homes and commercial buildings with mold issues from water damage.
Storm Damage
We provide emergency response for storm-related destruction including roof leaks, wind damage, and flooding. Our services include temporary repairs, water extraction, and complete reconstruction. We work with insurance companies to streamline claims for severe weather incidents.
Construction
Our construction division handles complete property restoration after disasters. Services include drywall repair, flooring replacement, and structural rebuilding. We coordinate with insurance providers and maintain quality standards throughout the reconstruction process for residential and commercial clients.
People
Jason E. Wilson
Owner
Jason Wilson leads Servpro's Floyd County operations with over 20 years of restoration experience. He emphasizes customer service and holds multiple industry certifications. Jason ensures all projects meet IICRC standards while maintaining compassionate client relationships during stressful situations.
Questions
What types of damage do you handle?
We specialize in water damage, fire damage, mold remediation, storm recovery, and commercial property restoration services.
Are you available 24/7 for emergencies?
Yes, our team responds to emergencies 24 hours a day, 7 days a week with immediate assistance.
Do you work with insurance companies?
We collaborate directly with insurance providers to simplify claims processing and documentation for our clients.
What certifications do your technicians have?
Our team holds 15+ certifications including IICRC Water Damage Restoration, Mold Remediation, and Fire Damage Technician credentials.
Which areas do you serve?
We serve Floyd, Clark, Harrison, Perry, Crawford, Orange, Washington, and Scott counties in Indiana.
How does the restoration process work?
We start with emergency response, followed by damage assessment, mitigation, and complete property restoration to pre-loss condition.