Do it once and do it right and every customer will be happy
Puma Hardwood Flooring stands on a foundation of expertise and unwavering customer satisfaction. Established in 2005, we have dedicated ourselves to transforming homes and businesses across the five boroughs and Westchester County with quality hardwood floor installation, repair, sanding, and refinishing.
What We Do
Our skilled team offers a comprehensive suite of services to cater to all your hardwood flooring needs:
Wood Floor Installation
- Installing new hardwood floors in both residential and commercial spaces.
- Overseeing the process from selection of materials to precise installation, ensuring your vision comes to life.
Wood Floor Repair
- Addressing all your repair needs, from minor scratches and dents to extensive damage.
- Combining expertise with craftsmanship to restore your floors to their former glory.
Wood Floor Sanding and Refinishing
- Giving your existing floors a revitalizing new lease on life.
- Utilizing advanced techniques to achieve a smooth, even finish with a protective coating.
Our Approach
At Puma Hardwood Flooring, we believe in open communication, meticulous attention to detail, and exceeding expectations. Our process involves:
- Detailed consultation: We assess your needs and preferences, offering personalized recommendations and a clear cost estimation.
- Quality materials: We use only premium materials from trusted manufacturers.
- Expert craftsmanship: Our experienced installers and refinishers pay meticulous attention to every detail.
- Timely completion: We work efficiently without compromising quality, ensuring your project is completed within the promised timeframe.
Our Philosophy
Our philosophy is simple: to provide exceptional craftsmanship, exceptional customer service, and exceptional results. We are dedicated to:
- Customer satisfaction: We treat every project as our own, ensuring your vision is brought to life and exceeding expectations.
- Integrity: We operate with transparency and honesty, providing clear communication and updates throughout the process.
- Craftsmanship: We take pride in meticulous attention to detail and flawless execution, ensuring your floors are a testament to our expertise.
Exceptional Customer Experience
The reviews praise Puma Hardwood Flooring for their exceptional customer experience, highlighting the friendly and professional demeanor of Juan and his team. Customers appreciate their attention to detail, efficient work, and reasonable pricing.
High-Quality Workmanship
The reviewers rave about the high-quality workmanship of Puma Hardwood Flooring, praising their expertise in installing and refinishing hardwood floors. They mention the team's ability to transform their homes, making them look beautiful and increasing their value.
Professionalism and Communication
Customers appreciate Juan's professionalism, responsiveness, and excellent communication skills. He takes the time to explain the process, provides accurate estimates, and offers valuable recommendations to ensure customer satisfaction.
Trust and Recommendation
The reviews emphasize the trustworthiness of Puma Hardwood Flooring, with customers highly recommending them to friends, family, and others. They appreciate the team's honesty, reliability, and dedication to delivering exceptional results.
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