Let's Play in the Dirt! - Amanda Campbell, San Jose
Swimcare Pool Service has been proudly serving the Walnut Creek, Concord, Danville, Moraga, and Lafayette areas for over 20 years. Our company was founded by Thomas and Lisa Revera in 2003, who decided to leave their jobs in the local school district to focus on their passion for pool service and maintenance.
Our Mission
At Swimcare Pool Service, our mission is to provide the highest level of quality and satisfaction to our customers for all of their swimming pool needs. We are committed to establishing a personal and professional approach to every client, ensuring that their individual needs are fully met. Our team of skilled technicians is dedicated to providing exceptional service, from weekly pool maintenance to repairs and installations.
Our Services
We offer a wide range of services to meet the unique needs of each pool. Our services include:
- Weekly Pool Maintenance: Our weekly cleaning and maintenance services ensure that your pool remains safe and healthy. Our technicians will balance your pool's chemistry, clean the pool and surrounding areas, and perform any necessary repairs.
- Green Pool Treatment: If your pool has turned green due to algae growth, our experienced technicians will work to restore it to its former glory. We use specialized equipment and techniques to remove the algae and algae-causing bacteria.
- Repairs: At Swimcare Pool Service, we understand that pool equipment can malfunction at any time. Our team of skilled technicians is trained to troubleshoot, repair, or replace any equipment, including solar heating equipment, pool sweeps, seals and o-rings, and more.
- Installs: From filter pumps to heaters, our technicians can install or replace any pool equipment to ensure your pool runs smoothly and efficiently.
Why Choose Us
At Swimcare Pool Service, we pride ourselves on our:
- Certification: Our technicians are CPO-certified and insured with the APSP, ensuring that our customers receive the highest level of service.
- Experience: With over 20 years of experience, our team has the expertise to handle any pool-related issue.
- Flexibility: We understand that each pool is unique, and we offer flexible services to meet the individual needs of each customer.
Get in Touch
If you're looking for a reliable and trustworthy pool service provider, look no further than Swimcare Pool Service. Contact us today to schedule your service or consultation.
Professionalism and Communication
The reviews are mixed regarding the professionalism and communication of Thomas, the pool maintenance expert. On one hand, some reviewers praised Thomas for being extremely helpful, solution-oriented, and providing excellent customer service. He was responsive to calls and messages, and his team was always punctual and professional.
On the other hand, one reviewer had a disastrous experience with Thomas, stating that he was unprofessional, clueless, and refused to fix a damaged gate after his team caused the damage. The reviewer expressed frustration and disappointment with the service and warned others to stay away.
Maintenance and Service
The majority of reviewers praised Thomas and his team for their excellent pool maintenance and service. They were impressed with the transparency and education provided by Thomas, who took the time to explain the maintenance process and offer helpful tips. Several reviewers mentioned that their pools had improved significantly after Thomas's services, with some reporting improvements in clarity, cleanliness, and overall functionality.
Reputation and Trust
The reviews suggest that Thomas has earned a good reputation among his clients, with most reviewers expressing appreciation for his expertise, professionalism, and friendly demeanor. Many reviewers mentioned that they would highly recommend Thomas and his team for pool maintenance and service.
Summary
Despite some negative experiences with Thomas's company, the majority of reviewers praised his professionalism, expertise, and excellent customer service. Thomas's team was able to provide reliable and efficient maintenance services, resulting in improved pool conditions for most clients.
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