Slow Drains, Clogged Drains - I'm your main!
At Rooter-Chris, we understand the frustration and inconvenience that comes with plumbing issues. That's why we're committed to providing top-quality plumbing services to residents in Decatur, Duluth, Lawrenceville, Lilburn, Lithonia, Norcross, Snellville, Stone Mountain, and Tucker. Our team of licensed and insured professionals is dedicated to delivering fast, affordable, and reliable solutions for all your plumbing needs.
Our Mission
Our mission is to provide exceptional plumbing services that exceed our customers' expectations. We strive to build long-term relationships with our clients by offering prompt, professional, and precise solutions for all their plumbing problems. Whether you're dealing with clogged drains, slow drains, or roots in your sewer line, we're committed to providing top-notch service that's second to none.
Our Services
At Rooter-Chris, we offer a wide range of plumbing services to cater to your unique needs. Our services include:
- Clogged tub and shower repair
- Clogged sink repair
- Clogged toilet repair
- Clogged laundry line repair
- Sewer line repair
- Water line repair
- Drain cleaning
- 24-hour emergency service
Why Choose Rooter-Chris?
What sets us apart from other plumbing companies is our commitment to providing personalized service, competitive pricing, and a focus on building long-term relationships with our clients. Our team is comprised of licensed master plumbers who are knowledgeable, reliable, and dedicated to delivering exceptional service. We stand behind our work and guarantee your complete satisfaction.
Our Promise
At Rooter-Chris, we promise to:
- Provide prompt and professional service
- Offer affordable and competitive pricing
- Deliver top-quality workmanship
- Stand behind our work and guarantee your satisfaction
Learn More About Rooter-Chris
If you're tired of dealing with plumbing issues and want a reliable partner to solve your problems, look no further than Rooter-Chris. Contact us today to learn more about our services, schedule an estimate, or request emergency service.
Timing and Scheduling
Many of the reviewers praised the punctuality and scheduling of Rooter-Chris Plumbing, with several mentioning that the technicians arrived on time for their appointments. This was a particular highlight for Author: Kenya Lott, who mentioned that the technician, Juan, was "on time for the appointment".
Customer Service
The company's customer service was also a major strength, with many reviewers praising the professionalism and courtesy of the technicians. Author: Adero Tianyvu was particularly impressed with Charles, stating that he was "very thorough, professional and courteous". Another reviewer, Author: Marcia Campbell, highlighted Charles's commitment to providing excellent customer service, explaining what he was doing and why.
Workmanship
The quality of the work performed by Rooter-Chris Plumbing technicians was also widely praised. Author: Spherical Logistics mentioned that Charles went "over and beyond" with his service, and Author: Ben Tran was happy with the services and results. Several reviewers also mentioned that the technicians were knowledgeable and able to quickly diagnose and fix the issues.
Communications
The company's communication with customers was also a positive aspect, with several reviewers mentioning that they received prompt updates on the technician's location and arrival time. Author: Tammy Guyton appreciated receiving two updates on the technician's location.
Unreliability
Unfortunately, one reviewer, Hank Stuckey, had a very negative experience with the company, stating that they lied about the repair and told the warranty company about a pre-existing problem. This is a clear outlier, and the other reviewers' positive experiences suggest that this may not be a widespread issue.
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