Driven by a familial legacy in the industry, Keith McDonald Plumbing is a reliable and passionate plumbing service serving the Milledgeville-Eatonton-Sparta-Greensboro Lake Oconee Area Gray and surrounding communities. Led by Keith McDonald, a skilled and experienced plumber, we prioritize exceptional customer service, integrity, and lasting solutions for all your plumbing needs.
Our Mission
Our mission is to provide courteous, reliable, and efficient plumbing services to both residential and commercial properties. We work collaboratively with our clients to understand their unique needs and deliver customized solutions that fit their specific requirements and budgets.
What We Do
Keith McDonald Plumbing offers a comprehensive range of services covering all aspects of plumbing installation, maintenance, and repair. Our expertise includes:
- Commercial & Residential Plumbing: Installation, repair, and maintenance of all types of plumbing systems, including water heaters, fixtures, drain systems, and pipes.
- Smart Technology: Installation and management of smart water valves and tankless water heaters.
- Drain & Sewer Services: Clearing clogs, repairing leaks, and maintaining drain systems for optimal efficiency.
- Gas & Propane Services: Providing safe and reliable installation, repair, and maintenance of gas appliances and lines.
- New Construction & Remodeling: Partnering with builders and contractors to implement plumbing systems for new construction and remodeling projects.
Community Involvement
We believe in actively contributing to the communities we serve. Keith McDonald Plumbing is involved in local initiatives and regularly supports various charitable organizations.
Our Values
Our core values guide our operations and shape our relationships with clients:
- Integrity: We maintain honesty, transparency, and accountability in all our interactions.
- Customer Focus: We prioritize excellent customer service and building lasting relationships.
- Quality: We deliver high-quality workmanship and materials to ensure lasting solutions.
- Innovation: We embrace new technologies and methods to provide efficient and effective solutions.
- Community: We value our connection to the community and actively engage in local initiatives.
Overall Experience
The majority of customers have had a positive experience with Keith McDonald Plumbing Sewer & Septic company, with 11 out of 12 reviewers giving 5-star ratings. They praised the company's promptness, professionalism, and reasonable prices.
Positive Aspects
- Prompt Service: Many reviewers appreciated the company's ability to respond quickly to their calls and schedule appointments in a timely manner.
- Professionalism: The technicians were consistently described as friendly, courteous, and knowledgeable.
- Reasonable Prices: Customers were pleased with the affordable cost of the services provided.
Negative Aspects
- Lack of Accountability: One reviewer had a negative experience with the company, citing a lack of accountability and poor craftsmanship.
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