Fast & friendly pest solutions that fit your life.
At Rocket Pest, we understand that dealing with pests can be a hassle. That's why we're committed to providing fast and friendly pest solutions that fit your life. With over 65 years of family service and a team of ACE Certified Bug Experts, we're dedicated to providing customized, flexible solutions to fit your needs.
Our Services
We offer a wide range of pest control services to residential, commercial, and industrial clients in South Carolina, North Carolina, Georgia, and Florida. Our services include:
- Pest Control: We offer customized pest control solutions for ants, bed bugs, bees, wasps, cockroaches, flies, mosquitoes, rodents, spiders, termites, ticks, fleas, and wildlife.
- Lawn Care: Our lawn care services include lawn aeration, shrub care, and moisture control to keep your lawn looking its best.
- Special Services: We also offer specialized services for assisted living, HOAs, boats, multi-family properties, rental properties, vacation properties, food processing, healthcare, hotels, restaurants, retail stores, schools, and warehouses.
Our Promise
At Rocket Pest, we're committed to providing exceptional service to our customers. We promise to:
- Provide customized, flexible solutions that fit your needs
- Offer fast emergency services when you need them most
- Employ ACE Certified Bug Experts to ensure the highest level of service
- Provide all-in service plans that keep you taken care of on your terms
What Our Customers Say
Don't just take our word for it. Our customers rave about our service. Here's what some of them have to say:
- "This is a company you can trust to take care of your home. I have had them servicing my home for a number of years now and I have had no problems and no complaints with their service." - Genia, Snellville, GA
- "I'm beyond satisfied with the Rocket Pest. He arrives on time, checks all of the bait traps and tells me if he has found any active baits or not." - Debbie, Greenville, SC
- "I have had Future perform my Termite and pest control for four years. For the past two years, they also performed yard aeration service for my lawn. I am very impressed with the services that they provide. Fast, Friendly, professional." - Charlie, Snellville, GA
Quality of Service
Some customers have praised the quality of service provided by Future Services. Bryan L. and Tracy Lake both gave the company 5-star reviews, expressing satisfaction with the services they received. Tracy Lake mentioned that the technician, Colten Lee, did an excellent job and kept her informed throughout the process. Similarly, Kim Sutton and Jes Wheless praised the professionalism and effectiveness of the services provided by Martin Bala and Steven Williams, respectively.
Customer Service
However, some customers have reported poor customer service. Michelle Bruce gave the company a 1-star review, criticizing the unprofessional behavior of the customer service representative, who hung up on her when she called back. Rjf also gave the company 2 stars, complaining that future services calls were never followed up on or showed up when expected. Ginger Lee reported difficulty in canceling her contract and experiencing similar issues.
Communication
There have been some issues with communication between Future Services and its customers. Paige Head and Larry Hines both reported problems with inadequate communication from the company, including incorrect information about payments and service appointments. Larry Hines also mentioned that the exterminator left traps without following up to ensure they were effective.
Conclusion
While some customers have had positive experiences with Future Services, others have reported problems with customer service, communication, and quality of service.
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