Building Trust, One Pipe at a Time.
Welcome to Anania Plumbing, Heating & Cooling, Inc. (APH), a full-service plumbing, heating, and cooling contractor that provides top-notch residential, commercial, and industrial services throughout Massachusetts. As a family-owned business, we take pride in our commitment to excellence, quality, and customer satisfaction.
Our story began in 1989 when President Nickolas F. Anania founded the company as a one-man shop. Over the years, we have grown into a 25-man operation that handles a wide range of plumbing and heating jobs. Despite our growth, we remain dedicated to maintaining strong relationships with our customers, partners, and the local community.
Our Services
At APH, we understand that every job is unique and requires a customized approach. That's why we offer a comprehensive range of services to cater to the diverse needs of our clients. Our residential services include drain cleaning, faucet installation, toilet repair, garbage disposal installation, shower and tub installation, furnace repair, water heater replacement, ice maker installation, boiler maintenance, and water piping services. For our commercial clients, we specialize in servicing hospital and institutional facilities, providing top-quality construction and service solutions.
Our Promise
At APH, we are committed to exceeding our customers' expectations. We take pride in our attention to detail, quality of workmanship, and efficiency. Our technicians are trained to provide prompt, professional, and courteous service, ensuring that every job is completed to the highest standards. We also prioritize energy efficiency and sustainability, offering specialized services to help our clients reduce their environmental footprint and save energy costs.
Our Expertise
Our team of skilled technicians is dedicated to staying up-to-date with the latest technologies and industry standards, ensuring that our clients receive the best possible solutions. We are proud members of several local and national trade associations, including the Mechanical Contractors Association of America (MCAA), United Association of Plumbers and Pipe Fitters (UA Local 51), and Plumbing Heating Cooling Contractors Association (PHCC).
Overall Experience
The overall experience with the plumbing service was satisfactory, with most customers praising their professionalism, timeliness, and quality of work.
Positive Aspects
- Customer Service: Many customers appreciated the friendly, pleasant, and professional attitude of the staff, including Kendra in the office and technicians like Ryan.
- Timeliness: The plumbers were commended for arriving on time and completing their work efficiently.
- Quality of Work: The quality of the work done was considered worth the price, with customers feeling that it was well worth the cost.
Issues and Concerns
- Scheduling Issues: One customer had a poor experience with scheduling, as no one showed up for their appointment and they had to make multiple calls to get a response.
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