Providing Comfort and Energy Efficiency for Over 50 Years
At Borges Security Systems, we're more than just a security company - we're a family-owned and operated business that's been dedicated to protecting homes and businesses in the Bay Area for over 45 years. Our commitment to providing top-of-the-line security systems and exceptional customer service has earned us a reputation as one of the most trusted security companies in the region.
Our Mission
Our mission is simple: to provide peace of mind to families and businesses by offering professional custom security systems that are tailored to their unique needs. We're committed to using only the highest-quality products, like Bosch's award-winning technology, to ensure that our customers receive the best possible protection. Our goal is to build long-lasting relationships with our customers, and we strive to grow our company with integrity and a focus on customer satisfaction.
Our Services
We offer a wide range of security services, including hardwire and wireless systems, alarm monitoring, and detection devices. Our security alarm systems detect movement, sound, smoke, heat, fire, water, and broken glass, providing a comprehensive and flexible security solution. We also offer 24-hour alarm monitoring services through our partnership with Rapid Response Monitoring, ensuring that our customers receive the highest level of protection around the clock.
What Sets Us Apart
At Borges Security Systems, we pride ourselves on our commitment to quality, customization, and customer service. We only use high-quality products, and our team of experts is dedicated to providing exceptional service and support. We're a small, family-owned company, which means we can offer a more personalized approach to security. We don't believe in automated phone menus or lengthy wait times - when you call us, you'll speak directly with a qualified member of our staff.
Testimonials
But don't just take our word for it - our customers rave about our service! "I want to let you know how pleased I am with your crew. They did a great job of installing our alarm. They were very professional and they cleaned up before leaving. You couldn't tell we had work done." - Rosie & Bob. "I want to express my appreciation for the outstanding work that was performed by installing our new security system. I now see why your company came with such excellent references." - Al C.
Excellent Customer Service and Professionalism
The majority of reviewers praised Borges Security Systems for their exceptional customer service, professionalism, and expertise. Many reviewers mentioned that the company's staff, including Fino, Mary, and Liz, were friendly, patient, and knowledgeable in helping them with their security system issues. They were impressed with the quick response time, efficient troubleshooting, and effective solutions provided by the company.
Positive Experiences with Installation and Maintenance
Several reviewers were pleased with the installation and maintenance services provided by Borges Security Systems. They appreciated the attention to detail, punctuality, and professionalism displayed by the installation team. The company's ability to explain complex security systems in a clear and concise manner was also commended.
Reliable and Efficient Security Solutions
Many reviewers praised Borges Security Systems for providing reliable and efficient security solutions that meet their specific needs. They appreciated the company's willingness to listen to their concerns and provide tailored solutions that exceed their expectations.
Negative Experiences with Customer Service and Equipment Issues
A few reviewers had negative experiences with Borges Security Systems, citing issues with customer service, equipment malfunctions, and high costs. Some reviewers were unhappy with the company's response to their concerns, feeling that they were dismissed or blamed for the problems. Others were dissatisfied with the cost of the equipment and services, feeling that they were overpriced.
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