At Pearson, we pride ourselves on being the go-to experts for all your plumbing, heating, and pest control needs in Rockford, IL. With 50 years of experience under our belt, we've built a reputation on delivering top-notch services at competitive prices. Our team of highly qualified technicians is dedicated to providing 100% customer satisfaction, ensuring your home remains safe and comfortable all day, every day.
Our Services
We offer a wide range of services to cater to your unique needs. From plumbing and sewer and drain repair to water conditioning and remodeling, our experts are equipped to handle it all. Our plumbing services include everything from minor repairs to major installations, and our team is available 24/7 for emergency services. When it comes to heating, we offer expert installation, maintenance, and repair services for furnaces, heat pumps, and air conditioning systems. Additionally, we provide top-notch pest control services to keep your home pest-free.
Plumbing Services
Our plumbing services are designed to tackle any issue, big or small. From leaky faucets to toilet installations, our team is equipped to handle it all. We also offer sewer and drain repair services to ensure your home's plumbing system is functioning smoothly. Our water conditioning services help improve the quality of your water, making it safer and healthier for your family.
Heating and Cooling Services
At Pearson, we understand the importance of a properly functioning heating and cooling system. That's why we offer expert installation, maintenance, and repair services for furnaces, heat pumps, and air conditioning systems. Our team is dedicated to ensuring your home remains comfortable and energy-efficient, no matter the season.
Pest Control Services
Pests can be a real nuisance, which is why we offer top-notch pest control services to keep your home pest-free. Our team of experts will work with you to develop a customized pest control plan tailored to your unique needs.
Why Choose Pearson
At Pearson, we're committed to providing exceptional service at competitive prices. We're proud to offer:
- 24/7 emergency service
- Senior discounts
- Financing options
- 100% customer satisfaction guarantee
- Highly qualified technicians
Join Our No Problem Club
Our No Problem Club is designed to provide our customers with exclusive benefits, including:
- Annual professional inspection and cleaning of furnace and A/C
- No overtime for covered HVAC equipment
- 10% off all service calls on covered equipment
- One outdoor pest or mosquito application
- $30 off plumbing calls
- Annual home plumbing inspection
Exceptional Customer Service and Quality Workmanship
Pearson's Plumbing has consistently demonstrated exceptional customer service and quality workmanship, as evident in the numerous 5-star reviews below. The company's technicians, including JR, Matt, Dylan, John, Mike, Eric, Jason, and Keegan, have all received high praise for their professionalism, efficiency, and commitment to customer satisfaction.
The reviews highlight the company's ability to adapt to unique circumstances, such as the sudden dishwasher issue mentioned in John Shepherd's review. Pearson's Plumbing seamlessly accommodated the request, ensuring the project could continue without delay. Similarly, June 2024's review details a successful diagnosis and repair of an air conditioning unit issue, with transparent communication and exceptional service quality.
The reviews also emphasize the company's willingness to go above and beyond to ensure customer satisfaction. JR's proactive approach, providing insightful assessments of future toilet projects and offering valuable advice, is a testament to Pearson's Plumbing's commitment to customer satisfaction.
Some reviewers have expressed minor concerns about costs, but overall, the company has consistently delivered high-quality services and exceptional customer care.
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