Transforming Your Home with Exceptional Garage Door Service
A Local Legacy Serving Madison Since 1959
Overhead Door Company of Madison has proudly served the Madison, Wisconsin area since 1959, providing reliable, expert service for all your garage door needs. Family-owned and operated, we are committed to delivering exceptional customer service, backed by industry-leading products and craftsmanship.
Residential & Commercial
- Installation: We install new garage doors and openers for both homes and businesses, offering a diverse selection of styles and materials to fit your needs and budget.
- Repair & Service: From broken springs and cables to malfunctioning openers, our technicians can efficiently diagnose and repair any issue, getting your garage door functioning smoothly.
- Maintenance: Regular inspections and tune-ups help prevent costly breakdowns and ensure optimal performance and energy efficiency.
Expertise & Products
We are an authorized Overhead Door dealer, providing access to the latest and greatest products. Our technicians are highly trained and experienced in:
- Garage door and opener installation and repair
- Automatic and manual door systems
- Custom door designs and materials
- Remote controls and keypads
- Emergency repairs and 24/7 service
More than just installations and repairs
Our commitment to customer satisfaction extends beyond just fixing what's broken. We offer:
- Free estimates and consultations
- Detailed inspections and transparent pricing
- Flexible scheduling and convenient service windows
- Friendly and professional technicians who explain the process and answer your questions
Our Commitment
Overhead Door Company of Madison is dedicated to:
- Delivering exceptional customer service
- Offering reliable products and workmanship
- Communicating clearly and honestly with our clients
- Providing value-driven solutions for your needs
Contact us today to schedule a consultation and let us help you achieve the reliable and efficient operation you need from your garage doors.
Overall Experience
The reviews on this service provider are mixed, with one extremely positive review and three negative reviews. The positive review highlights the professionalism and expertise of the staff, specifically Justin. However, the negative reviews paint a different picture, with customers detailing poor customer service, unprofessional behavior, and subpar work quality.
Professionalism and Customer Service
The positive review praises Justin's professionalism and expertise, stating that he was "on point" and knew his stuff. In contrast, the negative reviews highlight poor customer service. Ryan and Steve both reported unpleasant interactions with staff, with Ryan describing Jim as "snarky" and rolling his eyes. Steve also reported being treated rudely by the service manager. Jon's experience was also marred by poor customer service, including being told that the garage door opener was junk and being given a unsolicited recommendation.
Work Quality and Reliability
The negative reviews raise concerns about the quality and reliability of the service provider's work. Steve's review mentions that a door installed four years ago was not installed correctly and was no longer level. Jon's review highlights the fact that the problem was not solved after the initial service call, and the recommended part did not solve the issue. This suggests that the company may not be reliable or effective in solving problems.
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