Business Details
45 Years
experience
Your Trusted Partner for Residential Cleaning Solutions
Minit Maids, established in 1981, is a family-owned and operated residential cleaning service dedicated to simplifying lives through exceptional service. Our expertly trained teams utilize an Intelligent Cleaning System to eliminate allergens and germs, ensuring a healthier home environment. With a 90% repeat customer rate, we emphasize personalized service, greener cleaning methods, and cutting-edge technology. Our commitment to quality is reinforced through rigorous hiring practices, including background checks and ongoing training, ensuring trustworthy and skilled professionals.As proud partners with the National Cleaning For A Reason Foundation, we provide free cleaning services to women battling cancer. Our exclusive employee-based model guarantees consistent, reliable service, with teams working in uniformed pairs or trios to maintain efficiency and accountability.
Services
Recurring Cleaning
One-Time Cleaning
Deep Clean
Move-In/Out Service
Special Requests
Details
- Year established: 1981
Highlights and features
- Family-owned since 1981 with 40+ years of local cleaning expertise
- 90% repeat customer rate from consistent, reliable service
- Exclusive employee-based model with rigorous training and background checks
- Greener Cleaning methods ensuring safety for families and pets
- Customizable services with free in-home estimates and 100% satisfaction guarantee
What people say
Thorough job
Professional staff
Reliable service
Pet-friendly approach
Transformative cleanings
Services
Recurring Cleaning
Customizable weekly, bi-weekly, or monthly cleaning schedules maintain consistent home hygiene. Our trained teams focus on kitchens, bathrooms, bedrooms, and living areas using eco-friendly products. Ideal for busy homeowners seeking long-term cleanliness solutions without compromising quality or safety.
One-Time Cleaning
Perfect for events, unexpected guests, or seasonal deep cleans. This service includes comprehensive cleaning of all major areas with attention to high-traffic zones. Teams adapt to specific requirements while maintaining our standard of excellence and attention to detail.
Move-In/Out Service
Detailed cleaning for residential transitions, covering basic courtesy cleans to comprehensive make-ready services. Includes woodwork washing, cabinet detailing, and appliance cleaning. Ensures properties meet move-in standards or leave homes in pristine condition for new occupants.
Deep Clean
Enhanced cleaning package targeting hard-to-reach areas and high-traffic zones. Features baseboard washing, blind dusting, ceiling fan cleaning, and heavy soap film removal. Recommended for seasonal maintenance or preparing homes for special occasions.
Special Requests
Tailored solutions for unique cleaning needs including refrigerator interiors, oven cleaning, window sills, and front door detailing. Teams accommodate specific product preferences while maintaining safety protocols and professional standards for specialized tasks.
People
Rick Douglas
Owner/President
Hands-on owner overseeing training, client relations, and technological advancements. Committed to greener cleaning methods and maintaining Charlotte's longest-running residential cleaning service since 1981.
Catherine Rollins
Office Manager
Manages scheduling, estimates, and client billing. Primary contact for resolving service concerns while maintaining operational efficiency and customer satisfaction standards.
Ann Rollins
Receptionist
Handles client communications, service updates, and team coordination. Maintains positive team morale while ensuring smooth day-to-day operations and customer interactions.
Questions
Do I need to supply my own cleaning supplies?
We provide all necessary cleaning solutions and equipment. Special products can be used if properly labeled.
Will I get the same cleaning team regularly?
Weekly/bi-weekly clients receive consistent teams, with occasional substitutions requiring prior notice.
Are your employees pet-friendly?
All staff are pet-friendly and trained to work around animals, with aggressive pets requiring separate containment.
What payment methods do you accept?
We accept cash, check, credit card, and online bank bill pay with credit card backup required.
Do you offer a satisfaction guarantee?
Yes, we guarantee 100% satisfaction with free re-cleaning within 24 hours of service if needed.
Are you licensed and insured?
We maintain liability insurance, fidelity bonding, and $1M umbrella coverage since 1981.
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