Trust us to keep your appliances running at their best!
At Raytech Appliance Service, we're a family-owned and operated business dedicated to providing prompt and affordable appliance repair services to homeowners in the Fredericksburg, Stafford, Spotsylvania, and King George Counties area. Our mission is to deliver an elite level of customer service that reflects our extensive industry knowledge, and we're committed to building long-term relationships with our customers.
Our Services
We offer a wide range of appliance repair services, including in-home repairs, maintenance, and installation of major appliances such as washers, dryers, microwaves, refrigerators, freezers, ice makers, cooktops, dishwashers, and ovens. Our skilled technicians are factory-trained and authorized to service and install all major appliance makes and models. We're proud to offer flexible appointment times to fit your schedule, solid quotes before service begins, and courteous technicians who will show up promptly to your home.
Our Commitment to Excellence
At Raytech Appliance Service, we're committed to providing exceptional customer service, and we're dedicated to building trust with our customers. We're proud of our reputation for honesty, integrity, and professionalism, and we're dedicated to continually improving our services to meet the evolving needs of our customers.
Our COVID-19 Response
As the COVID-19 crisis continues to evolve, we want to assure our customers that we're taking all necessary precautions to provide the highest level of safety possible. Our customer service representatives are working remotely, and our technicians are taking extra precautions to sanitize their hands, tools, and equipment before and after each visit. We're also asking customers to take precautions to help prevent the spread of the virus.
Schedule Your Service Today
If you're in need of appliance repair services, contact us today to schedule your service. We're committed to providing prompt, affordable, and professional service that meets your needs and exceeds your expectations.
Customer Reviews Summary
Overview
The reviews summarize the experiences of customers with Raytech Appliance Services, a company that provides repair and maintenance services for home appliances. The company has received a mix of positive and negative reviews, with most customers expressing satisfaction with the service they received.
Positive Feedback
Most customers have praised the company's technicians for their professionalism, courtesy, and expertise. Many have commented on the promptness and efficiency of the service, with some even expressing gratitude for the company's help in resolving their appliance issues. Some customers have also appreciated the clear communication and explanations provided by the technicians.
Negative Feedback
On the negative side, some customers have expressed frustration with the company's communication, citing delays and unresponsiveness. A few have complained about the cost of repairs, and one customer reported a bad experience with a technician who seemed inexperienced. Another customer had a issue with the company's customer service, specifically with a representative named Kerry.
Common Themes
- Professionalism and courtesy of technicians
- Promptness and efficiency of service
- Good communication and explanations by technicians
- Delays and unresponsiveness in some cases
- Cost of repairs an issue for some customers
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