At J and J Cabinets, we pride ourselves on being a locally owned and operated kitchen and bath company with over 25 years of experience serving the San Diego community. Our mission is to provide our customers with the highest level of service and quality products to ensure their kitchen and bath remodeling projects are a success.
Services
We offer a wide range of products and services to cater to our customers' needs. Our services include:
- Cabinetry: We offer a variety of cabinetry options from Kraftmaid, Waypoint, and All Wood Cabinetry to suit every budget and style.
- Countertops: We provide a range of countertop options to complement our cabinetry, including granite, quartz, and solid surface materials.
- Design: Our professional design staff uses the latest software to create 3D designs and layouts to help our customers visualize their projects.
- Installation: Our trained and experienced installation teams ensure a smooth and successful installation process.
Cabinet Styles and Brands
We offer several cabinet brands, each with its unique features and advantages. Our showroom displays all our products, allowing customers to see and touch the quality and craftsmanship of our cabinetry. We have a team of experts to help customers choose the best products for their needs and budget. Kraftmaid Cabinetry is a semi-custom made-to-order brand, Waypoint Cabinetry is a cost-effective line from American Woodmark, and All Wood Cabinetry is a quick-ship and low-cost option.
Design and Installation
At J and J Cabinets, we understand the importance of a well-designed and executed kitchen and bath remodel. Our design staff uses the latest software to create 3D designs and layouts, allowing customers to visualize their projects in full color. We offer free quotes and design assistance to ensure a successful project. Our professional installation teams have the expertise and experience to ensure a hassle-free installation process.
Working with Us
We believe in building long-term relationships with our customers. Our goal is to provide exceptional service, quality products, and a seamless installation process. We are committed to making your kitchen and bath remodeling experience enjoyable and stress-free.
Get Started
To start your kitchen and bath remodeling project, please contact us by phone or email. Our friendly staff will be happy to assist you with any questions or requests you may have. We look forward to the opportunity of working with you.
Communication Issues and Poor Customer Service
Several reviewers experienced communication issues and poor customer service from J&J Cabinets. One reviewer mentioned that the office scheduled an installation 8 days late, throwing their project off schedule, and never apologized for the delay. Another reviewer had to make multiple calls and send numerous emails to get answers to their questions, only to be met with admonishments and a lack of understanding.
Installation and Quality Issues
Some reviewers experienced issues with the installation process and quality of the cabinets. One reviewer mentioned that the installer did not have enough transition trim to finish the job, and another reviewer reported that the cabinets were damaged or missing pieces. Additionally, one reviewer stated that the company does not install transition trim to the floor on their cabinets, which is a standard feature.
Positive Experiences
On the other hand, several reviewers had positive experiences with J&J Cabinets. They praised the company's installation team for their professionalism, cleanliness, and attention to detail. The designers were also commended for their creativity and ability to visualize the space. Many reviewers were happy with the quality of the cabinets and the overall finish.
Local and Family-Owned Business
Several reviewers appreciated that J&J Cabinets is a local, family-owned business that supports the community. They found the company to be responsive, punctual, and professional, with a focus on customer satisfaction.
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