At WatchPoint Surveillance, we pride ourselves on being a full-service security system provider and integrator, specializing in custom security solutions for home security cameras and commercial surveillance systems. With over 12 years of experience in the security industry, our team of experts has the knowledge and expertise to provide superior service, superior products, and superior support to our clients at a less than superior price.
Our Mission
Our mission is to provide top-notch security solutions that cater to the unique needs of each client, whether it's a residential or commercial property. We strive to go the extra mile for our clients, ensuring that they feel secure in their homes and businesses. Our goal is to deliver high-quality products and services that meet the latest industry standards, while providing exceptional customer service.
Our Solutions
We offer a wide range of security solutions, including:
- Home security systems
- Home security cameras
- Full surveillance camera systems
- Commercial surveillance systems
- Installation of CCTV and surveillance systems
- Service of CCTV and surveillance systems
- Expansion of existing security camera systems, access control, or burglar alarm systems
- Repair of existing security camera systems, access control, or burglar alarm systems
- Solar installations to support power for remote security camera applications
- Cellular data installations to allow network access to remote security camera locations
What Makes Us Different
What sets us apart from other security companies is our personalized approach to security solutions. We take the time to visit your location, assess your unique security needs, and examine any existing security or surveillance infrastructure already in use. We believe in integrating old and new systems, which can provide a new HD or 4K system with all the perks at a greatly reduced price.
Our Team
Our ownership team consists of diverse individuals with a combined 24 years of experience in the security industry. Our team includes a Colorado Springs native with a network engineering education and a Texan with extensive experience in designing, implementing, and troubleshooting surveillance and access control systems for Texas A&M University.
Our History
We have been serving Colorado and the front range since 2008, and we are proud to be an A+ rated member of the BBB. We have worked with a wide range of clients, from homeowners to large commercial entities, including the United States Air Force Academy, Chuck E. Cheese, and many more.
Overview of Reviews
WatchPoint Surveillance has received overwhelmingly positive reviews from customers, with most reviewers rating the company 5 stars out of 5.
Quality of Work and Customer Service
Most reviewers praised WatchPoint's excellent customer service, citing the company's responsiveness, professionalism, and personal touch. Many reviewers appreciated the company's attention to detail, timely completion of projects, and reasonable pricing.
Specific Strengths
Several reviewers highlighted WatchPoint's expertise in technology, citing the company's ability to provide quality service, install cameras and door access controllers, and offer transparent pricing. Some reviewers also appreciated the company's willingness to go the extra mile to ensure customer satisfaction.
Negative Experience
One reviewer had a negative experience with WatchPoint, citing a faulty system installation and poor customer service. However, this review stands out as an outlier among the overwhelmingly positive reviews.
Conclusion
Overall, WatchPoint Surveillance has received high praise from customers for its excellent customer service, quality of work, and reasonable pricing.
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