Experience the Comfort You Deserve with JPS Heating & Cooling
At JPS Heating & Cooling, we are dedicated to providing superior home comfort to our customers in Omaha, Nebraska. With our superior product knowledge and commitment to excellence, we specialize in air conditioner repair, furnace repair, and HVAC installation services for residential and commercial properties.
Our Mission
Our mission is to provide only the highest quality products and services to our customers. We strive to exceed our customers' expectations by providing licensed, bonded, and insured services that are reliable, courteous, and dependable. Our team of highly trained technicians is committed to your 100% satisfaction, giving you peace of mind and comfort in your home or business.
Our Services
We offer a wide range of services to meet the unique needs of our customers. Our services include:
- Residential and commercial air conditioning installation, repair, and maintenance
- Furnace installation, repair, and maintenance
- HVAC installation, repair, and maintenance
- Geothermal installation, repair, and maintenance
- Heat pump installation, repair, and maintenance
- Air purifier installation, repair, and maintenance
- Humidification and dehumidification services
- Allergy filtering solutions
- Evaporative cooler service, repair, and installation
- Roof top units and zone systems
- Ductless mini splits
- New construction and rebuilding services
Our Commitment to Excellence
At JPS Heating & Cooling, we are committed to providing superior home comfort to our customers. We achieve this by providing energy-efficient solutions, regular maintenance services, and emergency services to ensure that our customers' heating and cooling systems are running efficiently and effectively. We are an American Standard dealer by choice, and we are committed to providing comfort and excellence to our customers.
Why Choose JPS Heating & Cooling?
- Licensed, bonded, and insured services
- Highly trained and experienced technicians
- Dependable and courteous service
- Emergency services available 24/7
- Energy-efficient solutions
- Regular maintenance services to ensure optimal performance
- Competitive pricing and financing options
Overall Experience
The reviews for JPS demonstrate a mix of positive and negative experiences. While some customers had excellent interactions with the company, others were not as satisfied.
Quality of Service
The quality of service provided by JPS varied across reviews. Some customers praised the professionalism and knowledge of the technicians, citing examples of good communication and thorough repairs. For instance, Arianna Cringan appreciated Simon's expertise and friendly demeanor, while Ashley Keenan was impressed with the quick resolution to her heating issue. On the other hand, Kat and Tj Griggs Jr mentioned unprofessional behavior from technicians, including one instance where a technician used a can of cat food to support a PVC pipe.
Value for Money
Several customers felt that JPS provided good value for their money. Alicia Anguiano appreciated the prompt service and reasonable price, while Ashley Keenan praised the absence of overcharging. However, Lisa LeRette's elderly parents had problems with their new furnace and air conditioning unit, which led to costly repairs. Donnie T. had to have JPS return to one of the two houses they serviced, which might have added to the overall cost.
Professionalism
Professionalism was an issue for some customers. Tj Griggs Jr complained about the unprofessional appearance and demeanor of the technicians who came to his workplace. Similarly, Lisa LeRette's elderly parents had a poor experience with the technician who fixed the problem at their home. However, other customers praised the professionalism of JPS technicians, such as Arianna Cringan and Dave E.
Conclusion
The reviews highlight the importance of consistency in service quality and professionalism. While some customers had excellent experiences with JPS, others were not as satisfied. By addressing these issues, JPS can improve their overall reputation and customer satisfaction.
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