Transforming Your Home, One Floor at a Time
Welcome to Quest Flooring, your premier source for high-quality pre-finished, un-finished hardwood, and laminate flooring solutions. With over 14 years of experience, our team is dedicated to providing exceptional service, attention to detail, and honesty to ensure that your flooring needs are met with excellence.
Our Story
I started Quest Flooring with a simple goal in mind: to provide quality products without the high cost of most flooring stores. I wanted to create a business that would treat every home like it was my own, and every customer like a friend of the family. Today, we are proud to be a small business with 17 years of experience, seven of which were spent in distribution and ten in installation.
Our Mission
Our mission is to provide excellent installation with an 'eye for detail' and the honesty and experience to fix problematic homeowner concerns. We believe that building trust begins with an excellent flooring product, and we are committed to providing top-notch services that meet your specific needs.
Our Services
Our specialty is pre-finished and un-finished hardwoods and laminates. What makes us special is our attention to detail. We follow manufacturers' guidelines and procedures for proper installation. As a result, we have never filed a claim. We also do stairs and color match stair treads, shoemolding, and transitions to your new floor.
Our Products
We offer a wide range of products from top brands, including pre-finished hardwood flooring, engineered hardwood flooring, laminate flooring, bamboo, and strand bamboo. Our products come with superior finishes, durability, milling, and solid warranties.
Why Choose Us
At Quest Flooring, we take the time to do the job right the first time and address every homeowner's concerns on the spot. We are insured and licensed, and we will provide copies of our licenses upon request. We believe in building long-term relationships with our customers, and we are committed to providing exceptional service and support throughout the entire flooring process.
Exceptional Customer Service and Quality Workmanship
Quest Flooring has received numerous 5-star reviews from satisfied customers who have experienced exceptional customer service and top-notch quality workmanship. Many customers have praised Jim's attention to detail, commitment to perfection, and ability to exceed their expectations. Several reviewers have noted that Jim's communication skills are remarkable, keeping them informed and updated throughout the installation process.
Several reviewers have also commended Quest Flooring's ability to tackle complex flooring projects, including installations that require leveliing, matching existing floors, and correcting defects. Customers have praised the company's willingness to go above and beyond to ensure customer satisfaction, even addressing issues that were not initially part of the scope of work.
One Dissatisfied Customer
However, one reviewer, Lee W., has expressed disappointment with Quest Flooring, citing difficulties with decision-making, lack of warranty, and broken promises. The reviewer has expressed a strong negative sentiment regarding their experience with the company.
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