Transforming Spaces, Enhancing Lives.
At Nielsen Bros Flooring, we're passionate about helping you find the perfect flooring solution for your home or business. With over 75 years of experience in the flooring industry, we've built a reputation for exceptional customer service, unparalleled selection, and expert installation.
Our Story
Nielsen Bros Flooring was founded in 1946 by brothers Tom and Lloyd Nielsen. Over the years, we've grown to three showrooms in the metropolitan area and expanded our selection to include virtually every type of flooring. From carpet and hardwood to laminate, tile, luxury vinyl, and waterproof flooring, we offer the most extensive selection in the Bellevue, Auburn, and Lynnwood area.
Our Mission
Our mission is to provide our customers with an exceptional flooring shopping experience. We strive to create a welcoming and informative environment where you can explore our vast selection of flooring options. Our knowledgeable staff is dedicated to helping you find the perfect flooring solution that meets your unique needs and budget. We're committed to providing expert installation, exceptional customer service, and unparalleled value.
Our Services
At Nielsen Bros Flooring, we offer a range of services to ensure a seamless and stress-free flooring experience. From shop-at-home services to professional installation, we've got you covered. Our team of experts can help you with:
- Shop-at-home services: We'll bring the flooring to you, so you can make informed decisions in the comfort of your own home.
- Professional installation: Our expert installers will ensure a flawless installation that exceeds your expectations.
- Financing options: We offer convenient financing options to help you achieve your flooring dreams.
- Flooring maintenance and care: We'll provide you with the knowledge and resources to keep your flooring looking its best for years to come.
Why Choose Us?
At Nielsen Bros Flooring, we're proud to be a trusted name in the flooring industry. Here's why you should choose us:
- Unparalleled selection: With hundreds of flooring options to choose from, you're sure to find the perfect fit for your home or business.
- Expert installation: Our professional installers have the skills and expertise to ensure a flawless installation every time.
- Exceptional customer service: Our knowledgeable staff is dedicated to providing exceptional customer service and ensuring your complete satisfaction.
Excellent Customer Service and Installation
The majority of reviewers praised Nielsen Brothers Flooring for their excellent customer service, installation, and product quality. Many reviewers mentioned the helpfulness and patience of the sales team, particularly Mike Nielsen, who went above and beyond to ensure customer satisfaction. The installers, including Gus, Ricardo, Peter, and others, were also praised for their meticulous attention to detail, professionalism, and efficiency.
Positive Experiences with Installation and Products
Reviewers were extremely satisfied with the installation process, highlighting the cleanliness of the installers, their attention to detail, and the quality of the products. Many mentioned the beautiful installation, the variety of flooring options, and the excellent advice provided by the sales team.
Negatives - Poor Customer Service Experience
However, one reviewer had a poor experience with a salesperson, Glenn, who was more interested in his phone than attending to the customer's needs. Despite multiple attempts to contact the store, the reviewer received no response, leading them to take their business elsewhere.
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