We Keep Your Home Fire Burning Safely
At RR Fireplace, Inc., we believe in the power of cozy ambiance and the warmth that a functioning gas fireplace can bring to your home. Our team of experienced professionals is dedicated to keeping your fireplace healthy and efficient throughout the seasons.
Our Commitment to Safety and Efficiency
We prioritize safety and efficiency in every service we provide. Our certified technicians are equipped with the latest tools and knowledge to diagnose and repair any issues with your gas fireplace. We use only genuine factory parts and accessories, ensuring your peace of mind.
Comprehensive Services
We offer a comprehensive range of services to cater to all your fireplace needs:
Repair & Maintenance
- Addressing pilot light issues
- Repairing and replacing gas valves and thermostats
- Cleaning and optimizing fireplace performance
- Addressing safety concerns like flame quality and efficiency
- Performing comprehensive tune-ups for lasting durability
Preventative Care
- Scheduling regular maintenance visits for optimal performance and safety
- Identifying potential problems before they escalate into costly repairs
- Providing expert advice on fireplace care and operation
Aesthetic Enhancement
- Restoration and cleaning of fireplace interiors and surrounds
- Installation of blowers and wall thermostats for increased warmth and efficiency
More Than Just Repairs
At RR Fireplace, Inc., we go beyond just fixing your fireplace. We also offer valuable advice on maximizing its potential. Our technicians can suggest and install additional features like blowers and thermostats to enhance the warmth and ambiance of your home.
Our Beliefs
We believe in:
- Customer-focused care: We listen attentively to your concerns and provide personalized solutions.
- Integrity and transparency: We offer upfront pricing and honest assessments.
- Quality workmanship: We take pride in meticulous repairs and clean installations.
- Community commitment: We support local businesses and actively contribute to the community.
Excellent Service and Professionalism
The reviews for RR Fireplace is overwhelmingly positive, with every reviewer giving a 5-star rating. The common thread throughout the reviews is the exceptional service and professionalism provided by the technicians, including Dan and Justin. Many reviewers mention that the technicians were punctual, knowledgeable, and friendly, and that they took the time to explain the problem and the solution in a clear and understandable manner.
Issues with Service and Repair
One reviewer, Jason Salzenstein, was unable to use RR Fireplace for service due to an issue with the part required for their gas fireplace. However, they still had a positive experience with the scheduling and inspection process, and would recommend the company as professional and easy to schedule.
Cleanliness and Attention to Detail
Several reviewers mention that the technicians did an excellent job of cleaning and vacuuming their fireplaces, and took extra steps to ensure that the job was done to their satisfaction. One reviewer even mentioned that the technician was kind enough to pet their pets while they worked.
Recommendations and Future Work
Many reviewers indicate that they will be using RR Fireplace again in the future, and that they would highly recommend the company to others. Several reviewers also mention that the technicians provided recommendations for future work, including upgrades and maintenance.
Negative Comments
There are no negative comments about the company's service, price, or quality of work.
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