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Roto Rooter Of Northern Michigan Roto Rooter Of Northern Michigan
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Business Details
50+ Years
experience
Emergency
services
Your Trusted Plumbing Experts in Northern Michigan
Since 1958, Roto Rooter Of Northern Michigan has been a trusted leader in plumbing, drain cleaning, and septic system services. Our team of licensed, insured technicians provides 24/7 emergency response and scheduled maintenance across Traverse City and surrounding counties. With decades of combined experience, we specialize in water jetting, video pipe inspections, septic installations, and comprehensive plumbing repairs for residential and commercial clients. Our commitment to customer satisfaction is reflected in our 4.9-star rating from over 1,780 reviews, highlighting our prompt service, transparent pricing, and skilled technicians.

We invest in advanced technology like camera inspections to diagnose issues accurately while maintaining a customer-centric approach that prioritizes clear communication and lasting solutions. Our 40-year legacy of 'Root-Free Plumbing' demonstrates our dedication to evolving with industry standards while maintaining the personalized service that distinguishes us in Northern Michigan.
Services
Water Jetting Septic System Installs Plumbing Repair Video Pipe Inspection Drain Cleaning Emergency Service Septic Site Planning Sump Pump Repair Pipe Replacement Maintenance Plans
Details
  • Year established: 1958
Highlights and features
  • We offer 24/7 emergency plumbing services with rapid response times.
  • Our team consists of licensed, insured technicians with decades of local experience.
  • We provide video pipe inspections for accurate diagnosis of plumbing issues.
  • Our service area covers all of Northern Michigan, including remote locations.
  • We guarantee transparent pricing with no hidden fees.
What people say
Excellent job Professional and responsive Fantastic service Prompt arrival Knowledgeable technicians
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Services
Plumbing Repair
Our licensed technicians handle all plumbing repairs, from minor leaks to major system failures. We specialize in kitchen, bathroom, basement, and outdoor plumbing issues with same-day service availability. Using advanced diagnostic tools, we identify problems quickly and implement durable solutions while maintaining clear communication with homeowners throughout the process.
Septic System Installs
We provide complete septic system planning, excavation, and installation services for residential and commercial properties. Our experts ensure proper site evaluation and compliance with local regulations while using high-quality materials for long-lasting systems. We also offer maintenance plans to preserve system functionality and prevent future issues.
Video Pipe Inspection
Our camera inspection technology allows precise identification of pipe damage, blockages, and root intrusions. This non-invasive method eliminates guesswork, reducing repair costs and minimizing property disruption. Technicians provide real-time visual feedback to explain issues and recommended solutions directly to customers.
Emergency Drain Service
Available 365 days a year, our emergency service addresses urgent plumbing crises like backups and floods. Trained technicians respond rapidly with specialized equipment to restore functionality and prevent property damage. We prioritize clear communication about repair options and costs during stressful situations.
Water Jetting
High-pressure water jetting clears stubborn clogs and buildup in sewer lines and drains. This environmentally friendly method effectively removes grease, scale, and root intrusions without damaging pipes. Regular jetting maintenance helps prevent future blockages and extends system lifespan.
People
Alex Zak
Service Technician
With over a decade of experience, Alex Zak specializes in complex plumbing diagnostics and repairs. Known for clear communication and thorough service, he consistently receives top ratings for resolving challenging septic and drain issues while educating customers about system maintenance.
Jack Smith
Master Plumber
Jack brings 15+ years of expertise in residential and commercial plumbing systems. Recognized for efficient problem-solving and emergency response, he leads training sessions for new technicians while maintaining a perfect safety record during high-pressure service calls.
Zach Thompson
Drain Cleaning Specialist
Zach specializes in hydro jetting and root intrusion removal, having cleared over 2,000 drains during his career. Customers praise his punctuality, technical skill, and ability to explain complex drain issues in simple terms while providing lasting solutions.
Timothy Greene
Service Manager
As service manager, Timothy oversees daily operations and technician dispatch. With 20 years in the industry, he ensures adherence to quality standards while personally handling complex customer service cases and implementing process improvements that enhance response times.
Bacar Johnson
Emergency Response Technician
Bacar specializes in after-hours emergency service, known for rapid problem resolution during critical situations. His ability to remain calm under pressure and communicate clearly during stressful plumbing crises has earned multiple customer commendations for exceptional service.
Questions
What areas do you service?
We serve Traverse City and all of Northern Michigan, including Acme, Bellaire, Cadillac, Frankfort, Gaylord, and surrounding counties.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency service with technicians available 365 days a year for urgent plumbing crises.
How quickly can you respond to service requests?
Emergency calls typically receive same-day response, with technicians often arriving within 2-4 hours of contact during regular business hours.
What plumbing services do you offer?
We handle all aspects of plumbing including repairs, drain cleaning, septic systems, water jetting, video inspections, and new installations for residential and commercial properties.
Are your technicians licensed and insured?
Yes, all our technicians are fully licensed, insured, and undergo continuous training to maintain the highest industry standards.
Do you provide video pipe inspection services?
Yes, we use advanced camera technology to inspect pipes and diagnose issues like blockages, cracks, and root intrusions without unnecessary excavation.
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