Business Details
Your Trusted Moving Partner in Hayward, CA
At Ontrack Moving, we pride ourselves on being more than just a moving companywe are your trusted partners in relocation. With a focus on exceeding expectations, our team delivers personalized residential and commercial moving solutions tailored to your unique needs. Our services span local and long-distance moves, full-service packing, secure storage solutions, and eco-friendly disposal services. Backed by over 25,000 successful moves, we combine experienced professionals, state-of-the-art equipment, and a commitment to customer satisfaction.Every move is executed with meticulous planning, ensuring your belongings arrive safely and efficiently. Our dedication to transparency, reliability, and innovation has established us as the #1 full-service moving provider in the Bay Area. Whether relocating a home, business, or managing storage, we prioritize your peace of mind at every step.
Services
Residential Moving
Commercial Moving
Storage Solutions
Disposal Services
Packing Services
Long Distance Moving
White Glove Services
Office Relocation
Interstate Moves
Temporary Storage
Highlights and features
- We have completed over 25,000 moves with a focus on reliability.
- Our team is licensed, insured, and equipped with GPS-tracked trucks.
- We offer free on-site estimations for medium to large moves.
- Our disposal services support eco-friendly recycling practices.
- We provide 24/7 personalized customer support for all moves.
What people say
Incredible to work with
Lightning fast loading
Positive and upbeat
Tireless work ethic
Joy to work with
Services
Residential Moving
Our residential moving services cater to homeowners and renters needing local or long-distance relocations. We handle everything from partial packing to full-service moves, ensuring your belongings are protected with premium materials. Our team specializes in navigating tight spaces and complex logistics, providing stress-free transitions for households of all sizes.
Commercial Moving
Commercial moving services streamline business relocations with minimal disruption. We develop customized plans, coordinate COI requirements, and manage equipment disassembly/reassembly. Our team ensures sensitive office assets are securely packed and transported, maintaining productivity timelines for clients across industries like healthcare, technology, and education.
Storage Solutions
Our climate-controlled storage facilities offer short- and long-term solutions for residential and commercial clients. Items are stored in breathable, moisture-resistant vaults with 2,000 lbs capacity. We provide convenient pickup/drop-off scheduling and inventory management systems to track stored items throughout their stay in our Hayward facility.
Disposal Services
We handle responsible disposal of unwanted furniture, fixtures, and office equipment through certified recycling partners. Our team ensures compliance with environmental regulations while maximizing material reuse. Clients benefit from bundled service discounts when combining disposal with moving or storage packages.
Long Distance Moving
Specializing in moves exceeding 100 miles, our long-distance services include full-service packing, dedicated transport, and coordinated delivery schedules. We provide comprehensive insurance options and inventory tracking systems. The team manages logistics across state lines while maintaining strict adherence to federal transportation regulations.
Questions
What insurance options are available for my move?
We provide basic protection at $0.60/lb per item. Additional insurance can be purchased through MovingInsurance.com for enhanced coverage.
Can you move specialty items like antiques or electronics?
Yes, but fragile items require professional packing by our team. Electronics and antiques receive specialized wrapping and secure transport arrangements.
How do you handle parking permits for urban moves?
We assist with securing Temporary No Parking permits in San Francisco and similar cities. Customers remain responsible for associated fees and regulations.
What payment methods do you accept?
We accept major credit cards (with 3% processing fee), cash (3% discount), cashier's checks, and wire transfers for commercial accounts.
Do you offer packing materials for DIY moves?
Yes, we provide free packing tips and sell premium moving supplies including dish packs, wardrobe boxes, and protective wrapping materials.
What happens if items get damaged during the move?
Document external damage immediately. Claims require photos and inventory details. Resolution timelines typically complete within 60 days of incident reporting.
