Transforming your living space, transforming your life.
At 254-STORAGE, we're proud to be a locally owned and managed Central Texas storage facility with multiple locations to serve you better. We understand that picking a storage facility isn't just about sizes and prices; it's about trusting your valuable possessions to a facility that cares about your privacy, security, and pocketbook. That's why we're committed to providing exceptional customer service, 24/7 facility access, and state-of-the-art security features to give you peace of mind.
Our Services
We offer a wide range of services to cater to your unique needs, whether you're a residential, commercial, or industrial customer. Our facilities are equipped with modern amenities, including 24/7 recorded video surveillance, patrolled daily facilities, and perimeter security fences. We also provide convenient payment options, including online payment portals and flexible payment methods.
In addition to our storage services, we also offer custom business solutions to help you manage your business needs. Whether you need to store documents, office furniture, retail stock, or construction equipment, we've got you covered. Our experienced team will work with you to find the perfect storage solution tailored to your business requirements.
Our Commitment to Customer Service
At 254-STORAGE, we believe that customer service is #1. That's why we have a dedicated team of property supervisors who live on-site at each location, ensuring that your needs are always met. We're committed to providing you with the highest level of customer service, 24/7 access to your belongings, and comprehensive security features to ensure your peace of mind.
Get to Know Us
We're proud to be a part of the Central Texas community, and we're dedicated to providing exceptional service to our customers. Our team is passionate about helping you find the perfect storage solution for your needs. Whether you're a local resident, business owner, or just visiting the area, we welcome you to experience the 254-STORAGE difference.
Security Concerns and Poor Service
The majority of reviews express concerns about security, citing instances of theft and lack of attention from management. Several reviewers reported stolen items and broken locks, with some claiming that the company is not taking responsibility for the issues.
Unprofessionalism and Poor Communication
Reviewers also reported unprofessional behavior from staff, including rudeness, lack of communication, and poor customer service. Some reviewers mentioned being placed on hold and ignored, while others reported that staff was not helpful in resolving issues.
Poor Maintenance and Infrastructure
Some reviewers mentioned the poor condition of the storage facilities, including potholes, broken-down vehicles, and flooding.
Limited Positive Feedback
A few reviewers mentioned that the prices are cheap, but noted that the service and security do not make up for the low cost.
Be the first to review ACE Self Storage.
Write a Review