Restoring Your Property, Restoring Your Life
At Alpha-Omega Disaster Restoration, we understand that dealing with the aftermath of a disaster can be overwhelming. That's why we're dedicated to providing top-notch restoration services to residential and commercial properties in Billings, Montana, and the surrounding areas. Our team of certified professionals has over 50 years of combined experience in the restoration industry, and we're committed to providing exceptional service, competitive pricing, and a five-year workmanship warranty.
Our Services
We offer a wide range of services to help you recover from disasters such as water damage, fire damage, mold damage, and storm damage. Our water damage restoration services include water extraction, flood damage cleanup, toilet overflow cleanup, and more. We also provide fire damage restoration services, including smoke damage assessment, soot damage cleanup, and smoke odor removal. Additionally, we offer mold remediation services, including mold testing and inspection, black mold remediation, and HVAC mold remediation.
Our Mission
Our mission is to provide exceptional disaster restoration services to our customers, while providing a hassle-free experience and ensuring their complete satisfaction. We strive to build long-term relationships with our customers and provide them with the best possible solutions for their restoration needs.
Our Values
At Alpha-Omega Disaster Restoration, we value integrity, honesty, and transparency in everything we do. We believe in providing our customers with the highest level of service, and we're committed to exceeding their expectations. We also believe in investing in our team members, providing them with the training and resources they need to succeed, and promoting a culture of excellence and continuous improvement.
Our History
Alpha-Omega Disaster Restoration was founded on the principles of hard work, dedication, and a commitment to excellence. Our team of certified professionals has been serving the Billings, Montana area for years, providing top-notch disaster restoration services to residential and commercial properties.
Summary of Reviews
Exceeding Expectations
Many reviewers praised Alpha Omega Restoration for their excellent service, professionalism, and compassion. They were appreciative of the company's prompt response, thorough assessment, and efficient mitigation process. The reviewers were impressed by the company's attention to detail, daily communication, and ability to handle insurance claims.
Exceptional Customer Service
Several reviewers raved about the exceptional customer service they received from Alpha Omega Restoration. They praised the company's friendly, knowledgeable, and caring staff, who went above and beyond to ensure their needs were met. The reviewers appreciated the personal touch, empathy, and kindness shown by the team during difficult times.
Positive Experiences
Some reviewers shared their positive experiences with Alpha Omega Restoration, highlighting the company's ability to handle complex restoration projects, including water damage, fire damage, and mold remediation. They appreciated the company's expertise, professionalism, and commitment to quality work.
One Negative Experience
One reviewer, Veronica Corbett, had a mixed experience with Alpha Omega Restoration. While she was satisfied with the initial mitigation process, she encountered difficulties with the billing company, Fleet Response, which led to frustrations with her insurance claim.
Conclusion
Overall, the reviews suggest that Alpha Omega Restoration is a reliable and trustworthy company that exceeds customer expectations. Their exceptional customer service, professionalism, and attention to detail have earned them a stellar reputation in the restoration industry.
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