At North Star Heating & Air Conditioning, we pride ourselves on being a family-owned and operated business that has been serving the West Jordan, Utah area for over 25 years. We strive to provide our customers with high-quality service at an affordable price, and we guarantee 100% satisfaction with our work. Our team of certified, licensed, and insured technicians are knowledgeable in their respective fields of service and have undergone thorough background checks to ensure our customers' safety and trust.
Our commitment to excellence has earned us a reputation as one of the top HVAC contractors in the region, and we're proud to offer a wide range of services to meet all of your heating and air conditioning needs. From AC repair and installation to furnace maintenance and replacement, we've got you covered. We also offer special promotions and discounts, including our Gold Star Service Membership and HVAC Specials, to help you save even more.
Our Services
At North Star Heating & Air Conditioning, we understand that every home is unique, and that's why we offer customized solutions to fit your specific needs. Our services include:
- Air conditioning repair, installation, and replacement
- Furnace repair, installation, and replacement
- Heat pump installation
- Duct cleaning
- AC maintenance and tune-ups
- Furnace maintenance and tune-ups
- HVAC system upgrades
- Basement finishes and ductwork installation
We work with top brands, including Carrier, Lennox, and Trane, and we're committed to providing you with the best possible service and products. We also offer financing options through Synchrony to help make your HVAC needs more affordable.
Our Promise
At North Star Heating & Air Conditioning, we promise to always provide you with honest, reliable, and efficient service. We're committed to being available 24/7 to meet your emergency needs, and we guarantee our work with warranties on parts and labor. We're dedicated to building long-term relationships with our customers, and we're proud to have served the West Jordan community for over two decades.
Overall Experience
The overall experience with North Star is positive, with customers praising the company's technicians, customer service, and professionalism.
Technicians and Staff
The technicians, such as Mark, Dylan, Daniel, Jose, and Angela, were highly praised for their knowledge, transparency, and professionalism. They were described as friendly, helpful, and clear in their explanations of the issues and options.
Customer Service
The customer service was commended for being responsive, professional, and courteous. The company was able to resolve issues and make things right when mistakes were made.
Positive Experiences
Many customers reported positive experiences with North Star, including quick response times, fair pricing, and professional installations.
Negative Experience
One customer had a negative experience with the company's warranty handling, which they felt was unfair and misleading.
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