Where Your Comfort is Our Commitment!

At Benchmark Carpet Cleaning, we pride ourselves on being a family-owned and operated business with a commitment to providing the highest level of service and quality to our customers. Our founder, Craig Finch, has over 19 years of experience in the carpet cleaning industry and is dedicated to ensuring that every customer is completely satisfied with our work. Our goal is to build long-term relationships with our clients, not just complete one-time cleaning jobs.

Our Mission

At Benchmark Carpet Cleaning, we are committed to providing our customers with a complete and thorough cleaning experience. We believe in being transparent and honest with our customers, and we strive to provide outstanding service and the highest quality of work. Our mission is to have long-term, happy, loyal, repeat, and wowed customers.

Our Services

We offer a wide range of services, including:

Carpet Cleaning: Our comprehensive cleaning process includes pre-treatment for spots and spills, deodorizer/sanitizer, and carpet protection. We use a low-moisture system of cleaning, non-residue dry foam shampooing, and our method uses a shower feed brush or fiber pads with a rotary cleaning machine that literally shampoos the carpet.

Carpet Repair: We offer carpet repair services to fix damaged or worn-out areas of your carpet. Our technicians are skilled in re-weaving, re-gluing, and patching to make your carpet look like new again.

Hardwood Floor Cleaning: We offer professional cleaning services for hardwood floors, including sanding, staining, and finishing to restore and protect your flooring.

Area Rug Cleaning: We specialize in cleaning and restoring area rugs, including hand-tufted, hand-knotted, and machine-made rugs.

Upholstery Cleaning: We clean and restore furniture upholstery, curtains, and drapes to remove stains, odors, and dirt.

Air Ducts & Dryer Vents: We provide professional cleaning services for air ducts and dryer vents to remove dust, dirt, and debris, improving indoor air quality and reducing the risk of fires.

Our Process

At Benchmark Carpet Cleaning, we follow a 7-step process to ensure that every cleaning job is done to the highest standard:

1. Pre-Inspection: We complete a walk-through inspection with you to identify soiling conditions, carpet construction, wear, and areas of concern.

2. Pre-Vacuum: We vacuum the carpet to remove bonded, dry soil, topical pet hair, and loose dirt.

3. Furniture Moving: We carefully move sofas, chairs, and tables to access all areas of the carpet.

4. Pre-Spray, Pre-Spot: We apply a pre-treatment to traffic areas, spots, and spills to remove oils and dirt.

5. Cleaning: We use a low-moisture system of cleaning, non-residue dry foam shampooing, and our method uses a shower feed brush or fiber pads with a rotary cleaning machine that literally shampoos the carpet.

6. Final Grooming: We brush the carpet with a nylon pile lifter to lift the carpet back to its natural height, giving it luster and fluffiness.

7. Post-Inspection: After the cleaning, we walk through the home with you to inspect the work and ensure that you are satisfied.

Pet Odor and Stains

Our carpet cleaning service includes a topical pet treatment designed to quickly remove pet stains from the surface level of the carpet. We also apply enzyme treatments to break down and remove odors and stains from the carpet fibers.

Update Share

Positive: The customers were extremely satisfied with the service, praising the promptness, professionalism, and attention to detail of the staff.

Outstanding Customer Service

The reviews for Benchmark Carpet Cleaning are overwhelmingly positive, with all authors giving the company 5-star ratings. The common theme among the reviews is the exceptional service and results provided by the company. Authors praise the promptness, professionalism, and attention to detail of the staff, particularly Craig, who is attributed to providing excellent service on multiple occasions.

Thorough Cleaning and Attention to Detail

Many authors mention the thoroughness of the cleaning process, with some noting significant improvements in the appearance of their carpets. Authors praise the company's ability to remove tough stains, including pet stains, and restore the original appearance of their carpets.

Flexible and Convenient Scheduling

Several authors appreciate the flexibility of the company's scheduling, with some noting that they were able to schedule appointments at short notice. The company's ability to accommodate special requests, such as pet stain removal, is also highlighted.

Be the first to review Benchmark Carpet Cleaning.

Write a Review