Business Details
23 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Dundalk, MD
At Reliability Home, we are dedicated to providing exceptional plumbing, heating, and cooling solutions to homeowners in Dundalk and surrounding areas. With over 20 years of experience, our team of licensed and certified technicians prioritizes customer satisfaction, punctuality, and craftsmanship in every service we deliver. We specialize in HVAC maintenance, water heater repairs, drain cleaning, and emergency services, ensuring your home remains comfortable year-round.Our commitment to using modern technology, eco-friendly practices, and transparent communication has earned us over 2,300 five-star reviews. As a locally owned business, we take pride in supporting community initiatives and offering personalized solutions tailored to your budget and needs.
Services
Plumbing Repair
AC Installation
Furnace Services
Water Heater Repair
Drain Cleaning
Sump Pump Services
HVAC Maintenance
Gas Line Repair
Burst Pipe Repair
Thermostat Troubleshooting
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of experience in HVAC and plumbing services.
- Our team provides 24/7 emergency service for urgent needs.
- Licensed, certified technicians ensure safe and reliable repairs.
- We guarantee upfront pricing with no hidden fees.
- Eco-friendly solutions prioritize energy efficiency and sustainability.
Associations and certifications
- MHIC
- Baltimore City Master Gas Fitter
- Baltimore County Master Plumber
- Harford County HVAC Master
What people say
Professionalism
Quality work
Responsive service
Knowledgeable staff
Punctual technicians
Services
Plumbing Repair
Our plumbing repair services address leaks, clogs, and emergency burst pipes with precision and speed. We specialize in water heater repairs, drain cleaning, and gas line safety checks. Our technicians use advanced tools to minimize disruptions while ensuring long-term durability for residential systems.
HVAC Maintenance
Regular HVAC maintenance optimizes efficiency and extends system lifespan. We inspect furnaces, heat pumps, and air conditioners, cleaning components and identifying wear. Our seasonal checkups prevent breakdowns and reduce energy costs for homeowners.
Water Heater Repair
We diagnose and fix water heater issues including inconsistent temperatures, leaks, and high bills. Our experts handle tankless and traditional units, offering repairs or energy-efficient replacements to restore reliable hot water supply.
AC Installation
Our AC installation includes central, ductless, and heat pump systems tailored to home layouts. We assess efficiency needs and install units to manufacturer standards, ensuring optimal cooling performance and energy savings for Maryland summers.
Furnace Services
From routine maintenance to emergency repairs, we service all furnace types including gas, electric, and high-efficiency models. Our team replaces outdated units with modern systems that improve warmth and reduce utility expenses during winter months.
People
Robert Matheny
Operations Manager
With over 15 years in home services, Robert oversees daily operations ensuring seamless service delivery. He prioritizes customer satisfaction and team training to maintain industry-leading standards.
Amy Matheny
General Manager
Amy manages business growth and client relations, leveraging her decade of HVAC expertise to enhance service quality. She focuses on community engagement and sustainable practices.
William Chatman
Lead Plumber
Certified master plumber William specializes in complex repairs and installations. His 18 years of field experience ensure precise solutions for residential plumbing challenges.
Questions
How often should I schedule HVAC maintenance?
We recommend biannual maintenance—once before winter for heating systems and once before summer for AC units—to ensure efficiency and prevent breakdowns.
What are signs I need water heater replacement?
Inconsistent temperatures, leaks, rust buildup, and rising energy bills indicate potential replacement. Our technicians assess unit condition to recommend repairs or new installations.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency services for urgent issues like burst pipes or gas leaks. Our team responds promptly to minimize home damage.
Can I install a tankless water heater?
Yes, we specialize in tankless water heater installations, offering energy-efficient options that provide continuous hot water while saving space.
What financing options are available?
We partner with Wells Fargo to offer flexible financing for HVAC and plumbing projects, making home comfort upgrades accessible and affordable.
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