Transforming Spaces. Transforming Lives.
At Northeast Building Products, we take pride in our rich history of excellence in the window and door industry. Founded by the Harvey Family in the early years of their commitment to quality and exceptional service. Since then, we have established ourselves as a leading provider of innovative and energy-efficient solutions for residential and commercial properties. Our mission is to empower homeowners and building professionals to create spaces that inspire and impress, while also conserving resources and conserving energy.
Our Story
Our story began with a simple idea - to create a company that would combine cutting-edge technology with unwavering commitment to quality and customer service. We started as a small organization, but our vision was big. We focused on developing innovative products that would meet the evolving needs of the industry, while staying true to our core principles of integrity, reliability, and passion. Today, our team of experts is dedicated to helping our customers achieve their goals, one window and door installation at a time.
Our Products
At Northeast Building Products, we offer an extensive range of innovative solutions designed to meet the unique needs of our customers. Our diverse product portfolio includes:
- Windows: Double-Hung, Slider, Picture, Casement, Awning, Hopper, Bay, and Bow windows, all designed to provide optimal performance, energy efficiency, and enhanced aesthetics.
- Sliding Glass Doors: Sleek and stylish, our sliding glass doors add a touch of elegance to any space, while providing an unobstructed view and exceptional thermal insulation.
- Doors: From entryways to interior spaces, our doors are designed to provide secure, weather-tight, and energy-efficient solutions for various applications.
What Sets Us Apart
At Northeast Building Products, we take pride in our commitment to innovation, quality, and customer service. Here's what sets us apart from the competition:
- Innovative Solutions: Our team of experts is dedicated to staying ahead of the curve, developing cutting-edge products and technologies that meet the evolving needs of the industry.
- Quality First: We're committed to delivering top-notch products that exceed our customers' expectations. Our rigorous quality control processes ensure that every product meets the highest standards of excellence.
- Customer-centric Approach: We prioritize our customers, striving to understand their unique needs and delivering tailored solutions that meet their specific requirements.
What You Can Expect
At Northeast Building Products, you can expect:
- Expertise: Our team of experts is dedicated to providing exceptional guidance and support throughout the entire process, from consultation to installation.
- Quality: Our products are designed to meet the highest standards of quality, ensuring a lasting impression on your property and peace of mind for you.
- Customer Service: We're committed to providing top-notch customer service, ensuring that your experience with us is nothing short of exceptional.
Explore More
At Northeast Building Products, we're dedicated to empowering our customers to create spaces that inspire and impress. Explore our comprehensive resources, including product information, installation guides, and maintenance tips. Stay updated on the latest trends, industry news, and company updates by visiting our news section.
Get Started
Ready to start your journey with Northeast Building Products? Browse our product range, learn more about our services, or contact us to schedule a consultation. We're here to help you unleash your vision and bring it to life.
Quality and Performance Issues
Northeast Building Products (NBP) has been criticized for the poor quality of their windows, with several reviewers reporting leaks, failure, and poor insulation. Windows have been known to fail within a short period, causing inconvenience and additional costs for homeowners.
Customer Service
The company has also received negative reviews for its customer service. Reviewers have reported difficulty getting help from representatives, including having to deal with rude and unhelpful staff. In some cases, customers have been left waiting for extended periods with unresolved issues.
Warranty and Refund Issues
Several reviewers have had issues with NBP's warranty process, including difficulty getting claims approved and having to jump through hoops to get a refund. One reviewer reported receiving a partial refund after contacting the Better Business Bureau, but was still left with significant out-of-pocket expenses.
Other Issues
Some reviewers have reported issues with the installation process, including poor workmanship and lack of communication from the installation team. Others have expressed frustration with the company's policies, including the requirement for warranty cards and the inability to honor warranties under certain circumstances.
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