Your Comfort is Our #1 Priority
Smith Services, Inc. is a locally owned and operated company that has been serving the Brevard, Indian River, St. Lucie, and Martin Counties since 1974. Our team of experienced technicians is dedicated to ensuring your home or business stays comfortable and healthy year-round. We are passionate about providing exceptional heating, air conditioning, and indoor air quality services to our customers.
Our Story
Smith Service, Inc. began as Smith Heating & Air Conditioning in 1974, founded by Richard Smith. Over the years, the company has undergone changes in ownership, but the commitment to customer satisfaction has remained unwavering. Today, Michael and Frances Brown, along with Davide and Kristine DeBlasio, are the proud owners of the company, dedicated to providing the best possible service to our customers.
Our Services
We offer a wide variety of heating and air conditioning services to commercial and residential customers. Our services include:
- HVAC Repair Services
- Commercial HVAC Services
- HVAC Maintenance Services
- Dryer Vent Cleaning
- Duct Cleaning and Sanitizing
- Wi-Fi and Smart Thermostats
Our team of experienced HVAC technicians is trained to handle all types of heating and air conditioning systems. We also offer free in-home consultations to help you choose the best heating and air conditioning solutions for your home or business.
Our Team
Our team is the backbone of our company, and we take pride in our professional and courteous staff. From our management team to our service technicians, we strive to provide the best possible service to our customers. We believe in continuous training and development to ensure that our staff is proficient and knowledgeable about the latest technologies and techniques.
Our Mission
At Smith Services, Inc., our mission is to provide exceptional heating, air conditioning, and indoor air quality services to our customers. We are committed to building long-term relationships with our customers, and we strive to exceed their expectations every time.
Positive Experiences
Many customers have had positive experiences with Smith Services, praising their technicians for being knowledgeable, professional, and efficient. Several reviewers mentioned that the technicians were prompt, courteous, and did an excellent job installing and repairing their HVAC systems. Some customers were impressed with the company's ability to squeeze into tight spaces and navigate complex issues. The company's maintenance program was also praised for its effectiveness in preventing issues and ensuring the longevity of customers' HVAC systems.
Negative Experiences
On the other hand, some customers have reported negative experiences with Smith Services. Some reviewers mentioned that the company failed to diagnose and repair issues correctly, leaving them with ongoing problems and safety hazards. Others reported poor communication, unprofessional behavior, and lack of follow-through on promises. Some customers felt that the company was more interested in making a sale than in providing quality service.
Common Themes
A common theme among the negative reviews is a sense of frustration and disappointment with the company's customer service and technical expertise. Several reviewers mentioned feeling ripped off or taken advantage of, citing instances of incorrect diagnoses, incomplete repairs, and unprofessional behavior. On the other hand, many positive reviewers praised the company's professionalism, responsiveness, and quality of work.
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