Business Details
50+ Years
experience
Emergency
services
24/7 Damage Restoration & Cleaning Services in Buffalo, NY
Since 1972, SERVPRO of Buffalo-Tonawanda has been a family-operated business dedicated to serving Western New York communities. Our 24/7 emergency response ensures rapid assistance for water, fire, and storm damage, supported by state-of-the-art equipment and a highly trained team. With decades of experience, we prioritize compassion and expertise, guiding clients through every step of the restoration process. Our commitment to quality extends to specialty cleaning and commercial services, ensuring properties are restored to pre-loss condition. As active community supporters, we partner with organizations like the Red Cross and Summits Walk for Autism, reflecting our dedication beyond business.Jennifer Sullivan, who has spent 26 years in the family business, leads operations with a focus on integrity and client care. Our teams expertise, combined with local knowledge, allows us to address both immediate and long-term needs effectively. We emphasize transparency, reliability, and personalized service, ensuring clients feel supported during stressful times. With a legacy of 50 years in the industry, we remain committed to innovation and excellence in restoration. Our goal is to make every project feel 'Like it never even happened,' delivering results that exceed expectations.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Cleaning
Specialty Cleaning
General Cleaning
Air Duct Cleaning
Biohazard Cleanup
Document Restoration
Details
- Year established: 1972
Highlights and features
- We offer 24/7 emergency response for all disaster types.
- Our team is highly trained with 50 years of local experience.
- We use state-of-the-art equipment for efficient restoration.
- Family-owned commitment to community and client care.
- Proven track record in complex water and fire damage cases.
What people say
Prompt and professional
Very pleased
Amazing staff
Knowledgeable and considerate
Looks brand new
Services
Water Damage
Our water damage restoration service addresses emergencies 24/7, using advanced extraction and drying equipment. We specialize in mitigating structural damage and preventing mold growth. Clients benefit from rapid response times and a proven process to restore homes and businesses to pre-loss condition.
Fire Damage
Fire damage restoration includes debris removal, smoke odor elimination, and structural repairs. Our team uses specialized techniques to clean soot and restore affected areas. We prioritize safety and efficiency, ensuring properties are returned to habitable conditions with minimal disruption to clients.
Mold Remediation
Mold remediation services identify and eliminate mold infestations, addressing moisture sources to prevent recurrence. We employ containment strategies and HEPA filtration for safe removal. Clients receive thorough inspections and long-term solutions to maintain healthy indoor environments.
Storm Damage
Storm damage restoration handles roof leaks, flooding, and structural impacts from severe weather. We provide tarping, board-up, and debris removal services. Rapid response minimizes further damage, while comprehensive repairs ensure properties are fully restored to pre-storm condition.
Commercial Cleaning
Commercial cleaning services cater to businesses affected by water, fire, or mold issues. We minimize downtime with efficient cleanup and repairs. Our team understands the urgency of restoring operations, offering tailored solutions for offices, retail spaces, and industrial facilities.
People
Jennifer Sullivan
Owner
Jennifer Sullivan has led SERVPRO of Buffalo-Tonawanda for 26 years, bringing a lifelong commitment to community service. She advocates for autism and pediatric cancer awareness while managing daily operations. Her hands-on experience since age 13 ensures client-focused solutions and operational excellence.
William Sullivan
Owner
William Sullivan founded the Buffalo/Tonawanda SERVPRO franchise in 1972 after a career in journalism. His dedication to quality and customer care established the company's reputation. He remains involved in strategic oversight, ensuring adherence to core values of integrity and service.
Patricia Sullivan
Owner
Patricia Sullivan supports operational leadership alongside her family, contributing to the company's community-focused ethos. Her role includes fostering partnerships with local organizations like the Red Cross, reinforcing the business's commitment to social responsibility and client well-being.
Questions
What services does SERVPRO of Buffalo / Tonawanda offer?
We specialize in water, fire, mold, and storm damage restoration, along with commercial cleaning and specialty services like biohazard cleanup and document restoration.
Are you available for emergencies outside regular hours?
Yes, we provide 24/7 emergency response for all disaster types, ensuring rapid assistance whenever needed.
How long have you served the Buffalo area?
We've been family-owned and serving Western New York since 1972, with 50 years of combined experience in restoration services.
What areas do you cover?
We serve North Buffalo, Tonawanda, Grand Island, Kenmore, and surrounding communities in Western New York.
Do you work with insurance companies?
Yes, we assist with insurance claims documentation and coordinate directly with providers to streamline the restoration process for clients.
How do you ensure quality service?
Our team undergoes continuous training, uses advanced equipment, and follows strict protocols to deliver consistent, high-quality results for every project.
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