Transforming your home, one window at a time.
At Solid As A Rock Air Conditioning and Heating, we are dedicated to providing the highest quality heating, ventilation, and air conditioning (HVAC) services to residential and commercial clients in Mesquite, TX, and surrounding areas. Our team of experienced technicians is committed to delivering exceptional customer service, while ensuring that our clients' HVAC systems are running efficiently and effectively.
Our Mission
Our mission is to provide Mesquite and the surrounding areas with the most practical and effective solutions for heating, cooling, ventilation, and indoor air quality needs. We are committed to helping our customers save on their energy bills and reduce energy consumption with practical HVAC solutions, quality products, and efficient service.
Our Services
We offer a wide range of HVAC services, including air conditioning repair, installation, and maintenance, as well as heating and furnace repair, boiler repair, heat pump service, and preventative maintenance. Our team of experts is trained to diagnose and repair HVAC systems quickly and efficiently, ensuring that our clients' homes and businesses are comfortable and energy-efficient.
Our Commitment to Customer Satisfaction
At Solid As A Rock Air Conditioning and Heating, we pride ourselves on our commitment to customer satisfaction. Our technicians are trained to provide honest and expert assessments, and we guarantee same-day service for emergency repairs. We also offer flexible financing options and a labor warranty on all our installations.
Why Choose Us
Our clients choose us because of our reputation for providing exceptional HVAC services, our competitive pricing, and our commitment to customer satisfaction. We are dedicated to building long-term relationships with our clients, and we strive to provide the highest level of service and support.
Overall Satisfaction
The reviews are generally positive, with most customers expressing satisfaction with the service they received from Solid As A Rock Air & Heating.
Positive Experiences
Many reviewers praised the company's technicians, citing their professionalism, efficiency, and knowledge. Several customers mentioned specific technicians, such as Quincy and Ronnie, who were praised for their expertise and friendly demeanor. Reviewers also appreciated the company's responsiveness, with some mentioning that they were able to schedule appointments quickly and receive prompt service.
Negative Experiences
Some reviewers had negative experiences, including instances of poor communication, rude customer service, and incompetent technicians. A few customers reported that technicians failed to diagnose or fix issues correctly, leading to further problems. Additionally, some reviewers mentioned that the company's office staff was rude or unhelpful.
Specific Issues
- A few reviewers mentioned that technicians failed to diagnose or fix issues correctly, leading to further problems.
- Some reviewers experienced poor communication, including instances of technicians not showing up or not calling to reschedule appointments.
- A few reviewers mentioned that the company's office staff was rude or unhelpful.
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