Secure Your Belongings with Confidence
At A-1 Self Storage, we are dedicated to providing our customers with a seamless and convenient self-storage experience. With six convenient locations in Jacksonville, Wilmington, and Winston-Salem, we have been serving the North Carolina region since 1980. Our locally owned and operated facilities offer a range of units to suit different needs, from small to large, climate-controlled to standard, and everything in between.
Our Facilities
Our facilities are designed with our customers' needs in mind. We have ground-level units, no stairs or elevators, and electronic gate access hours from 6am to 9pm, 7 days a week. Our managers are onsite Monday through Friday from 9:00am to 5:30pm, Saturday from 8:00am to 12:30pm, and Sunday closed. We also have climate-controlled units available at four of our locations, with the new climate storage cubbies available at our Jacksonville location.
Our Services
We offer competitive rates and easy-to-access storage units. Our locations are equipped with surveillance by an onsite manager, ensuring the security of your belongings. We are committed to giving you value for your money. We also offer month-to-month rentals, accept most major credit cards, and sell boxes and storage supplies at each location. Contact us at your nearest A1 Self Storage location to get your own secure unit today!
Our Team
Our staff is comprised of experienced and knowledgeable professionals who are dedicated to helping you choose the right unit and size for your storage needs. Our onsite managers are available to assist you during business hours and are committed to making your stay with A-1 Self Storage a pleasant experience.
What Our Customers Say
Don't just take our word for it! Our customers rave about our facilities and services. "From the moment I visited the location, I could tell that the property was well maintained and managed. I was in the process of moving and needed a place to store my belongings. A1 Storage offered everything I was looking for. Moving carts, safe secured property and a helpful and professional staff made everything about move to A1 Storage a great decision." - Shea Crutchfield
Unprofessional Service and Poor Management
Several reviewers experienced poor treatment from the management and staff at A-1 Storage. They were met with unprofessional attitudes, rudeness, and a lack of customer service skills. Some reviewers felt that they were not taken seriously, and were treated with disrespect. The reviews suggest that the management team failed to provide adequate assistance, and that some employees took extended lunch breaks during peak hours, wasting customers' time.
Inconsistent Availability and Unreliable Staff
Several reviewers mentioned that the staff was not always available during business hours, and that some employees were consistently late or absent. This lack of availability caused frustration and inconvenience for customers who needed to access their storage units. Some reviewers even mentioned that they were charged late fees due to the lack of availability.
Contrasting Experiences
On the other hand, several reviewers had a positive experience at A-1 Storage. They praised the friendly staff, reasonable rates, and availability of storage units. Some reviewers mentioned that the facilities were clean and well-maintained, and that the manager was helpful and professional.
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