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Welcome to Official Van Lines, where we pride ourselves on being the best in the business of moving and storage services. With over 17 years of experience, our team of experts is dedicated to making your move as smooth and stress-free as possible.
Our History
At Official Van Lines, we have been in the moving and storage business for over 17 years, and have gained a reputation for providing top-notch services to our customers. With a combined experience of over 35 years in the industry, our team is well-equipped to handle any type of move, whether it's local, long-distance, commercial, or residential.
Our Services
At Official Van Lines, we understand that every move is unique, and that's why we offer a wide range of services to cater to your specific needs. Our services include:
Commercial Moving: Whether you're moving your office, your business, or your company, our team is experienced in handling commercial moves with precision and care.
Residential Moving: Whether you're moving to a new home or away from an old one, our team is dedicated to making your residential move as smooth and stress-free as possible.
Long Distance Moving: Whether you're moving across the country or to a new state, our team is experienced in handling long-distance moves, ensuring that your belongings are safely transported from point A to point B.
Storage: At Official Van Lines, we understand the importance of storing your belongings safely, which is why we offer secure storage facilities to store your belongings until you're ready to take them to your new location.
Our Commitment to Quality
At Official Van Lines, we're committed to providing exceptional customer service and ensuring that your move is done promptly and efficiently. Our team is fully trained, and our staff is courteous, knowledgeable, and professional. We also use high-quality packing materials and supplies, ensuring that your belongings are properly packed and protected during transit.
Our Values
At Official Van Lines, we value our customers and strive to provide the best possible service. We're committed to:
- Providing exceptional customer service and ensuring customer satisfaction
- Being punctual and reliable, with on-time delivery and pickup
- Using high-quality packing materials and supplies to ensure that your belongings are properly protected
- Providing secure storage facilities to ensure that your belongings are safely stored
Get a Quote
Fill out our free estimate form to receive a competitive moving quote from Official Van Lines. Our team will work with you to provide a customized moving plan that meets your specific needs and budget.
What Our Customers Have to Say
"We were extremely satisfied with the service we received from Official Van Lines. The team was professional, courteous, and efficient. We would highly recommend them to anyone planning a move." - John Stewart
"We were impressed with the level of service provided by Official Van Lines. The team was knowledgeable, helpful, and went above and beyond to ensure our move was stress-free." - Alan Smith
Warning: Avoid Official Van Lines at All Costs
The reviews highlight the disastrous experience that customers had with Official Van Lines. The primary issues include lack of communication, delayed pickups and drops, and shady business practices. The moving company has poor customer service, with phone lines often down and unreturned calls. Moreover, customers have reported that the company changes prices and adds extra charges without permission.
Lack of Professionalism
The reviews indicate that the movers do not appear to be professional or competent. Employees have been described as uncommunicative, with one reviewer stating that the only one who speaks is like Al Pacino in Scarface. Movers have also been reported to be smoking constantly, making it difficult for customers to interact with them.
Theft and Damage
One reviewer reported that their mother's wedding band was taken from the bathroom during the move, despite the fact that only the two movers had accessed the bathroom. Moreover, the company seemed unwilling to take responsibility for the loss, claiming that they trust their employees.
Avoid Official Van Lines
Considering the numerous negative reviews, it is clear that Official Van Lines is a company that should be avoided. The lack of professionalism, communication, and trustworthiness is alarming, and customers may be putting their belongings and valuable items at risk.
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