Business Details
12 Years
experience
Emergency
services
Your Trusted Rockwall Plumbing Experts
Intown Plumbing is a family-owned and operated company serving Rockwall, TX, and the Dallas Metroplex since 2014. With over 20 years of combined experience, our team specializes in residential and commercial plumbing solutions, including repairs, remodeling, new construction, and water quality systems. We prioritize integrity, transparency, and community involvement, offering 24/7 emergency services and innovative solutions like water filtration and tankless water heaters.Our commitment to quality is reflected in our licensed, background-checked technicians, WQA-certified water specialists, and a $10,000 guarantee on all work. We partner with Paper for Water to support global clean water initiatives and maintain a local loyalty program to reward our customers. Our mission is to deliver reliable, fair-priced services while fostering trust and long-term relationships with every client we serve.
Services
Plumbing Repair
Water Heaters
Sewer Line Services
Drain Cleaning
Water Filtration
Gas Line Repair
Commercial Plumbing
Plumbing Remodel
Emergency Services
Water Quality Testing
Details
- Year established: 2014
Highlights and features
- 20+ years of local plumbing expertise in Rockwall and Dallas
- Family-owned business with integrity-driven service
- WQA-certified specialists for advanced water treatment
- 24/7 emergency response with no hidden fees
- Community-focused with Paper for Water partnerships
Associations and certifications
- Texas State Board of Plumbing Examiners
- Water Quality Association (WQA)
What people say
24/7 availability
Fair pricing
Professional technicians
Quick response
Quality workmanship
Services
Plumbing Repair
Our licensed plumbers address urgent issues like leaks, clogs, and gas line failures with 24/7 availability. We use advanced diagnostic tools to resolve problems efficiently, minimizing property damage. Customers praise our prompt response times and transparent pricing for repairs ranging from minor fixes to complex system failures.
Water Heaters
We install, repair, and maintain all water heater types, including tankless and hybrid models. Our technicians diagnose issues like sediment buildup and faulty heating elements, offering energy-efficient replacements. Customers highlight cost savings from Rheem ProTerra and Marathon installations, with warranties lasting up to 25 years for tankless units.
Sewer Line Repair
Specializing in sewer line inspection and trenchless repair methods, we fix cracks, root intrusions, and blockages without extensive excavation. Our services include camera diagnostics and hydro jetting. Clients report reduced downtime and long-term solutions for both residential and commercial properties.
Water Filtration
We offer customized water quality solutions, including reverse osmosis systems and UV filters. Our WQA-certified specialists test for contaminants like lead and PFAs, installing systems that improve taste and safety. Customers note improved appliance longevity and health benefits from softened water systems.
Plumbing Remodel
From fixture relocation to full system overhauls, our team ensures code-compliant plumbing for renovations. We handle permit requirements and coordinate with contractors. Homeowners praise seamless integration of modern fixtures and efficient hot water distribution during bathroom and kitchen remodels.
People
Michael Grose
Owner/Operator
Master Plumber with 30+ years of experience, founded Intown Plumbing in 2014 after working in fire protection and water quality. Focuses on technical excellence and community service.
Brittany Grose
Co-Owner
Former manufacturing industry professional who joined the company in 2019. Oversees customer service and team development while maintaining family business values.
Questions
What areas do you serve?
We serve Rockwall, Dallas, Plano, Frisco, McKinney, Irving, and surrounding Texas communities for residential and commercial plumbing needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like leaks, clogs, and gas line failures.
How are pricing estimates determined?
Estimates consider job complexity, required parts, and labor. We provide transparent quotes with no hidden fees before starting work.
What water treatment options exist?
We offer reverse osmosis, UV filters, water softeners, and whole-house filtration systems customized to address local water quality issues.
Are financing options available?
Yes, we offer financing for qualifying plumbing installations and major repairs through approved partners.
