Experience and Expertise in Professional Drain Services
1st Response Plumbing & Flood Damage has been serving the San Diego community for over 15 years, providing comprehensive drain services to both residential and commercial clients. Our team of highly skilled and certified plumbers are equipped to handle a wide range of drain related issues, from minor clogs to complex plumbing emergencies.
General Drain Cleaning and Repair
- Clearing kitchen sink and bathroom drain blockages
- Eliminating slow draining sinks and showers
- Repairing leaky faucets and fixtures
- Installing and repairing garbage disposal units
- Performing video inspections to diagnose complex drain issues
Emergency Drain Services
- 24/7 availability for urgent repairs
- Prompt response times - guaranteed within 90 minutes or less
- Addressing emergencies such as overflowing toilets, flooded basements, and broken pipes
Specialized Services
- Water leak detection and repair
- Flood damage restoration and mitigation
- Comprehensive restoration services for all types of damage
Customer-Focused Approach
We understand that plumbing emergencies can be stressful and disruptive. That's why we prioritize:
- Communication: We provide clear and concise updates throughout the process.
- Transparency: Our estimates are detailed and upfront.
- Professionalism: Our technicians are courteous, respectful, and knowledgeable.
- Quality: We use high-quality materials and stand behind our work with a 1-year guarantee.
Areas Served
We proudly serve the entire San Diego region, including Chula Vista, National City, and the surrounding areas.
Our Commitment
1st Response Plumbing & Flood Damage is committed to providing our clients with exceptional service, affordable solutions, and peace of mind. We are locally owned and operated, and we take pride in serving our community.
Positive Experiences
Many customers had excellent experiences with 1st Response Plumbing, praising the professionalism, competence, and friendly demeanor of their technicians, particularly Juan, James, Alejandro, Luis, and Micah. They appreciated the efficient diagnosis and resolution of their plumbing issues, with some even receiving updates on appointment scheduling and clear explanations of the repair process.
Negative Experiences
Some customers, however, had unsatisfactory experiences with 1st Response Plumbing. The biggest complaints were related to poor communication, delayed or incomplete work, and inflated estimates. Maggie T. reported a slow and unprofessional experience, with issues with payment and project management. Geoffrey Herb was unhappy with the outcome of his bathroom faucet replacement, as it had a small constant leak, and Raquel Urtuzuastigui was frustrated with the lack of communication and poor customer service from Andrea and Sarah, who handled her project.
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