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FULL SERVICE, NOT FULL PRICE

At Pilot Plumbing, we are a family-owned and operated business that has been serving the North Houston and Greater Montgomery County area since 2005. As a licensed and insured plumbing company (MPL#38215), we are dedicated to providing exceptional customer service and ensuring that our clients are completely satisfied with our work. Our goal is to build long-term relationships with our customers, and we strive to provide top-notch services that meet their unique needs.

Our Services

We offer a wide range of plumbing services to cater to the diverse needs of our clients. Our services include faucet repair, drain services, bath fixtures, leaky pipes, pipe repair, and more. We also provide custom work such as installing booster pumps for outdoor bathrooms, whole-house water softener systems, and bathroom and kitchen updating. Whether you need a minor repair or a major renovation, we are equipped to handle it all.

Multi-Family and Commercial Services

We specialize in providing plumbing services to multi-family homes, apartments, condos, duplexes, and townhomes. Our team is experienced in handling the unique needs of multi-family residences, including maintenance, repairs, and new construction projects. We understand the importance of keeping tenants happy, and we work closely with property owners, HOAs, and management companies to ensure that their plumbing systems are running smoothly.

Our Team

Our team is led by Seth Clymer, our Master Plumber with over 25 years of experience in the industry. Seth is dedicated to providing exceptional customer care and ensuring that every client is completely satisfied with our services. Kenny Grothe heads up our multi-family and commercial division, ensuring that every project is completed efficiently and safely.

Our Promise

At Pilot Plumbing, we pride ourselves on our commitment to excellence and customer satisfaction. We aim for 100% customer satisfaction, and we stand behind our work. If you're not completely satisfied, we didn't do our job. We strive to build long-term relationships with our clients, and we work hard to ensure that every client is happy with our services.

Reviews
Positive: The company has received high praise for their professional and friendly service, promptness, and quality of work.
Negative: The company has faced criticism for poor communication, lack of reliability, and overpricing.

Company Performance

The company's performance is a mix of both positive and negative reviews. Some customers have had excellent experiences with the company, praising their professionalism, promptness, and quality of work. On the other hand, some customers have had disappointing experiences, citing poor communication, lack of reliability, and overpricing.

Positive Experiences

Many customers have praised the company's professionalism, friendly service, and quality of work. They have reported prompt and efficient service, with technicians being knowledgeable and courteous. Some customers have also appreciated the company's ability to diagnose and fix complex plumbing issues, such as leaks and water heater replacement.

Negative Experiences

Some customers have had disappointing experiences with the company, citing poor communication and lack of reliability. Some have reported that the company failed to show up for scheduled appointments or failed to follow through on commitments. Others have complained about overpricing, with one customer reporting a significant increase in cost for a job.

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