Protecting What Matters Most
At CCTV Security Pros, we are dedicated to providing top-of-the-line security camera systems for both businesses and homes. With over 70,000 satisfied customers since 2008, we take pride in offering exceptional products and services that cater to the diverse needs of our clients.
Our Mission
Our mission is to provide our customers with reliable, high-quality security camera systems that offer superior performance, advanced features, and unbeatable value. We strive to make a difference in the lives of our customers by providing them with the peace of mind that comes with knowing their assets are protected.
Our Services
We offer a wide range of security camera systems, including IP camera systems, HD over coax systems, and wireless products. Our systems are designed to provide exceptional video quality, advanced motion detection, and remote viewing capabilities. We also offer a variety of security cameras, including bullet cameras, dome cameras, and PTZ cameras, all of which are designed to provide superior night vision, infrared capabilities, and weather resistance.
Our Expertise
Our team of security experts is dedicated to providing exceptional customer service, technical support, and installation services. We understand that every customer's needs are unique, and we take the time to understand their specific requirements and provide customized solutions that meet their needs. Whether you're looking for a simple security camera system or a comprehensive surveillance system, we have the expertise to help you find the right solution.
Our Commitment
At CCTV Security Pros, we are committed to providing our customers with the highest level of service, support, and satisfaction. We stand behind our products and services, and we're dedicated to making sure our customers are completely satisfied with their purchase. We offer a 100% satisfaction guarantee, a 3-year warranty, and USA-based customer support to ensure that our customers are completely protected and satisfied.
Overview of Reviews
There are a mix of positive and negative reviews from customers who have purchased security systems from CCTV Security Pros. The company provides various security systems, including DVRs, NVRs, and cameras, which have received praise for their quality and ease of use. However, some customers have experienced issues with the motion detection feature and the quality of the cameras.
Positive Experiences
Many customers have expressed satisfaction with the company's customer service, highlighting the expertise and patience of the technical support team. Ed, Jason, and Tim are specifically mentioned as being extremely helpful and knowledgeable. Customers have praised the ease of installation, the quality of the equipment, and the quick response to technical issues.
Negative Experiences
Some customers have reported issues with the motion detection feature, claiming that it does not work consistently. The quality of the cameras has also been criticized, with some customers stating that the images are poor, especially at night. A few customers have experienced difficulties with customer service, feeling that their questions were not adequately addressed.
Common Themes
- Customer service is a major strength of the company, with many customers praising the technical support team.
- Some customers have experienced issues with the motion detection feature and camera quality.
- The company's equipment is generally considered easy to install and use.
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