At A & J Installation, we have been committed to providing top-notch HVAC and plumbing services to Rockland, Orange, and Bergen counties for over 50 years. Our team of highly skilled and knowledgeable technicians is dedicated to delivering exceptional customer service and unparalleled quality workmanship. We take pride in our ability to understand our customers' unique needs and provide solutions that exceed their expectations.
Our Services
As a leading provider of HVAC and plumbing services, we offer a wide range of services to cater to the diverse needs of our customers. Our services include:
HVAC Services
- New installations, repairs, and maintenance for residential and commercial properties
- 24/7 emergency service for HVAC repairs and maintenance
- Annual maintenance plans to ensure peak system performance and extend the lifespan of your equipment
Plumbing Services
- 24/7 emergency plumbing repairs and maintenance
- Installation services for new plumbing systems in residential and commercial properties
- Maintenance and repair services for sinks, toilets, faucets, hot water tanks, and boilers
Expertise and Experience
Our team of experts has extensive knowledge and experience in the HVAC and plumbing industry. We take pride in our attention to detail, work ethic, and commitment to providing exceptional customer service. Our technicians are trained to diagnose and repair complex issues quickly and efficiently.
Guarantee
At A & J Installation, we stand behind the quality of our work and guarantee customer satisfaction. We understand the importance of maintaining a comfortable living or working environment, and we strive to ensure that our customers are completely satisfied with our services.
Financing Options
We understand that unexpected HVAC and plumbing repairs can arise at any time. To alleviate this stress, we offer financing options to help make our services more accessible to our customers.
Get in Touch
At A & J Installation, we value our customers and appreciate the opportunity to serve them. If you have any questions or need assistance with your HVAC or plumbing system, please do not hesitate to contact us. Our team is always available to help you keep your home or office comfortable, safe, and running efficiently.
General Experience
The customers' experiences with A&J Installation varied widely, with some having excellent encounters and others having poor ones.
Positive Aspects
Efficient and Professional Service
Several customers praised the company's technicians for their efficiency, professionalism, and courteousness. They were knowledgeable, explained their work clearly, and provided helpful suggestions for future maintenance.
Reliable and Timely Service
Many customers appreciated the prompt responses to their calls, timely arrivals, and completion of work within the scheduled timeframe.
Excellent Customer Service
Some customers commended the company's customer service, citing friendly and helpful interactions with the staff.
Negative Aspects
Overpricing and Poor Customer Service
A few customers felt that the company's prices were too high, and some had poor interactions with the owner, citing unresponsiveness and a lack of care for customer satisfaction.
Missed Appointments and Lack of Communication
A couple of customers experienced missed appointments, poor communication, and a lack of follow-up, leading to frustration and wasted time.
Incompetence and Unreliability
A few customers reported poor work quality, failed repairs, and a lack of expertise, leading to further problems and inconvenience.
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