Get It Done Right The First Time Around; The Royal Way.
Our Story
At Heartland Heating, Air, and Plumbing, we take pride in being a family-owned and operated business with a rich history that spans over 70 years. Since 1946, we have been serving the Murphysboro, Carbondale, and surrounding areas with superior heating and cooling system service. Our commitment to outstanding workmanship, honesty, and integrity has earned us a reputation in our community, and we take great pride in our family-owned business.
HVAC Services
Our certified HVAC technicians and plumbers are highly-trained professionals who specialize in residential and light commercial HVAC and plumbing projects, including service, repairs, and equipment installation, from start to finish. Whether you need a routine maintenance check or an urgent repair, our team is dedicated to providing exceptional service and ensuring your comfort and safety.
Heating Services
When the temperatures drop, our expertise in heating systems is unmatched. We offer a wide range of heating services, including furnace installation, furnace repair, furnace tune-up, heat pump installation, and heat pump repair. Our technicians are qualified to work with various heating systems, including boilers, heat pumps, geothermal systems, and ductless mini-splits.
Plumbing Services
Our team of expert plumbers can help with any plumbing need, from leaky faucets to new construction. We offer installation, repair, and maintenance services for residential and commercial plumbing projects. Our plumbers are skilled in fixing and installing fixtures, drains, and pipes, as well as unclogging drains and repairing irrigation systems.
Indoor Air Quality
At Heartland, we believe that a healthy home starts with clean air. Our indoor air quality solutions include air filters, air purifiers, UV lamps, and whole-house ventilators. Our technicians can help you identify and eliminate airborne pollutants, ensuring a healthy and comfortable living space.
Commercial HVAC & Plumbing
Our commercial HVAC and plumbing services cater to light commercial properties, including office buildings, restaurants, and retail stores. Our certified technicians and plumbers are experienced in designing and installing commercial HVAC and plumbing systems that meet the unique needs of your business.
Customer Testimonials
Our customers have spoken highly of our services, praising our prompt response times, professionalism, and excellent workmanship. Whether it's a routine maintenance check or an urgent repair, we strive to provide exceptional service and ensure customer satisfaction.
Stay Connected
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Initial Response and Repair
Many customers have praised Heartland Heating & Air for their prompt and professional service. Ben was sent out to customers' homes to assess their systems, and in some cases, technicians were dispatched to make emergency repairs. For example, when Nancy Muzzarelli discovered water on her floor, a technician was sent out within minutes to fix the leak. Similarly, when Noe Lopez's furnace developed a CO2 leak, Ben came out to give an estimate, and the installation team followed up to install a new system.
New System Installation
Customers have also praised the installation process, with many reporting positive experiences with the installation team. For example, Lori Wylie and Rollie Perkins III both reported that their new systems were installed quickly and professionally. The installation team was courteous, informative, and left the customers' homes clean and tidy.
Customer Service
Customer service has been a major factor in Heartland's success, with many customers praising the company's responsiveness and professionalism. For example, T. M. Barclay was impressed with the way John, a serviceman, stayed in contact with him and diagnosed the issue with his frozen pipes. Barbara also praised the company's ability to stay in contact and keep her updated on the status of her request.
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