Business Details
Emergency
services
Open 24/7
always available
Trusted Plumbing Services in Duncanville, TX
At Benjamin Franklin Plumbing Duncanville, we uphold a legacy of trust, community, and outstanding service. Founded on a commitment to reliable, high-quality plumbing and strong community ties, our company has grown under the leadership of President Courtney Wilkinson, a second-generation owner deeply connected to our values. Our team delivers customer-centered innovations while honoring the foundation built by our predecessors, combining experience with modern techniques to meet evolving needs.We prioritize professionalism, punctuality, and a personal touch, treating every client as a neighbor. Our mission is to provide plumbing solutions that simplify life, ensuring comfort, safety, and peace of mind through every service interaction. With a focus on listening to customer needs and addressing concerns, we aim to leave a positive impact on each home we serve.
Services
Plumbing Repairs
Drain Cleaning
Water Heater Services
Water Filtration
Emergency Plumbing
Highlights and features
- Local expertise in Duncanville, Fort Worth, and Arlington plumbing challenges
- Proven experience handling jobs from simple repairs to complex installations
- Punctuality guaranteed with $5/minute compensation for delays
- Customer-first approach with seamless, stress-free service interactions
- Licensed professionals offering a two-year repair guarantee
What people say
Very respectful and professional
Wonderful job installing new disposal
Left work area clean and tidy
Prompt and efficient service
Clear explanations of repair process
Services
Plumbing Repairs
Our plumbing repair services address leaks, pipe bursts, and fixture malfunctions with precision and speed. Using advanced diagnostic tools, we identify root causes and implement durable solutions for residential and commercial properties. Customers benefit from same-day service, transparent pricing, and a two-year repair guarantee that ensures long-term reliability.
Drain Cleaning
Specializing in drain cleaning and clog removal, we utilize high-pressure water jetting and specialized augers to restore optimal drainage. Our technicians clear blockages in kitchen sinks, bathroom drains, and sewer lines while preventing future issues through preventive maintenance recommendations.
Water Heater Services
We provide comprehensive water heater solutions including tank and tankless system installations, maintenance, and emergency repairs. Our energy-efficient replacements reduce utility costs while ensuring consistent hot water supply. Emergency services restore functionality within hours, backed by our 24/7 availability guarantee.
Emergency Plumbing
Available 24 hours a day, our emergency plumbing service addresses burst pipes, severe leaks, and system failures. Rapid response teams arrive equipped with essential tools and replacement parts to minimize property damage. Customers receive priority scheduling during crises with guaranteed technician punctuality.
Water Filtration
We install customized water filtration systems that remove contaminants and improve water quality for drinking, cooking, and bathing. Our solutions include under-sink filters, whole-house systems, and reverse osmosis units that deliver healthier water while protecting plumbing fixtures from mineral buildup.
People
Courtney Wilkinson
President
Second-generation owner with 25+ years in the plumbing industry, leading Benjamin Franklin Plumbing Duncanville since 2021. Combines family legacy with modern innovations while maintaining community-focused values.
William McDaniel
Master Plumber
Licensed professional with M-17631 certification, specializing in complex plumbing systems and emergency repairs. Brings technical expertise and accountability to every service call.
David Crow
Senior Technician
Certified plumber (M-38221) with extensive experience in residential and commercial installations. Focuses on precision workmanship and customer education during service visits.
Gary Willenborg
Lead Technician
Master plumber (M-38222) specializing in system diagnostics and preventive maintenance. Known for thorough inspections and long-term plumbing solutions.
Questions
What are signs I need emergency plumbing service?
Burst pipes, uncontrolled leaks, complete loss of water, or severe sewer backups require immediate attention. Our 24/7 team responds within hours to minimize property damage.
Do you guarantee repair work?
Yes, all repairs carry a two-year guarantee. If the same issue recurs within this period, we'll fix it free of charge, including parts and labor.
How quickly can you fix a clogged drain?
Most drain clogs get resolved within 1-2 hours using advanced equipment. Technicians assess severity upon arrival and provide time estimates before starting work.
What payment methods do you accept?
We accept cash, checks, major credit cards, and offer flexible financing options for larger projects. Payment terms get confirmed before service begins.
Are technicians licensed and insured?
All plumbers hold valid Texas state licenses and undergo regular drug testing. Full insurance coverage protects both customers and workers during service calls.
