Reliable Air Conditioning Solutions for a Comfortable Life
At Key to Cool, we pride ourselves on being a family-owned and operated air conditioning company that services Bonita Springs, Estero, Marco Island, Naples, and the surrounding areas in Florida. Since 2006, we've provided efficient residential and commercial HVAC solutions that result in complete customer satisfaction. You can rely on our team to help you keep your cooling costs as low as possible.
Our History
Our founder, Kevin Pastor, founded Key to Cool in June of 2006, and he remains continually involved in the day-to-day operations. Based in Naples, Florida, Key to Cool is a family-owned and operated company that's licensed and insured. We have decades of experience in the HVAC industry, and we believe an educated customer is the best customer. That's why we strive to maintain excellent communication with our customers and explain what we do.
Our Services
The comfort of our customers is our priority - day and night. We understand that an effective air conditioning system can be a matter of life and death in Naples, Florida. If your air conditioner stops working after our regular business hours, rest assured we offer 24/7 emergency AC repair services. Our experienced service technicians can complete most air conditioner repairs in one visit. Our other services include but aren't limited to:
- Residential HVAC services and residential new constructions
- Small business/light commercial HVAC services
- Air conditioner installations, repairs, and replacements
- Ductless mini-split installations, repairs, and replacements
- Biannual preventive maintenance program
- Carry and install indoor air quality products, including dehumidifiers
- Duct cleaning and sanitizing services
- Energy calculations through a third-party
- Controls and thermostats, including Wi-Fi thermostats
Our Values
We promote a family culture and provide a personalized experience. We're a trustworthy company that performs employee background checks. We offer a one-year labor warranty on all air conditioning installations. We provide a 100-percent customer satisfaction guarantee. Our core values are passion, honesty, quality, commitment, and teamwork. Our NATE-certified service technicians take part in continuous training. We're a Trane Comfort Specialist that services all makes and models. Our team of comfort specialists and service technicians speaks Spanish. We perform 24/7 emergency services, including holidays.
Overview of Reviews
The reviews of Key to Cool, an air conditioning company, are overwhelmingly positive. Customers have praised the company's prompt, reliable, and trustworthy service, with many rating them 5 stars.
Positive Aspects
- Fast and efficient service
- Trustworthy and reliable company
- Skilled and professional technicians
- Friendly and courteous staff
- Competitive pricing
- Willingness to go the extra mile to ensure customer satisfaction
Reviews Highlights
- Many customers have praised the company's prompt response to their issues, with some even receiving same-day service.
- The technicians have been described as professional, efficient, and knowledgeable.
- The company's owner, Kevin, has been commended for his personal involvement in ensuring customer satisfaction.
- Several customers have mentioned that they have been with the company for many years, which speaks to the company's ability to build long-term relationships with its customers.
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