Business Details
28 Years
experience
Emergency
services
24/7 Emergency Plumbing Services in Redding
Custom Plumbing has been serving Redding, CA and Northern California for over 25 years, establishing itself as a trusted leader in residential and commercial plumbing services. Our family-owned business combines decades of hands-on experience with cutting-edge technology to deliver reliable solutions for emergencies, repairs, remodels, and new construction. We prioritize proactive service through annual inspections and advanced diagnostics like digital pipe cameras to prevent recurring issues.Our team of certified professionals holds a current California Plumbing Contractor License (#940500) and offers 24/7 emergency response, ensuring clients receive timely, transparent service with no overtime charges. Recognized as the Best Plumber in Redding for eight consecutive years, we focus on long-term client relationships by guaranteeing quality workmanship and cost-effective, sustainable solutions.
Services
Plumbing Repair
Water Heater Installation
Bathroom Remodels
Sewer Line Inspection
Emergency Services
Pipe Leak Detection
Garbage Disposal Repair
Backflow Testing
Hydronic Heating
Drain Cleaning
Details
- Year established: 1998
Highlights and features
- 24/7 emergency response with no overtime charges
- 25 years of combined experience in residential and commercial plumbing
- Digital pipe inspection technology for precise diagnostics
- Family-owned business with eight-time 'Best of the North State' recognition
- Preferred Membership Program with annual system inspections
Associations and certifications
- California Plumbing Contractor License #940500
What people say
24/7 availability
Expert diagnostics
No overtime fees
Professional staff
Lasting repairs
Services
Emergency Plumbing
Our certified technicians provide immediate response for urgent plumbing issues like burst pipes, sewer backups, and gas leaks. With 24/7 availability and no overtime fees, we prioritize rapid resolution while using advanced diagnostics to prevent recurring problems. Our emergency service covers entire Northern California, ensuring critical systems remain operational for residential and commercial clients.
Water Heater Services
We specialize in repair, installation, and maintenance of all water heater types including tankless models. Our experts identify efficiency issues through pressure testing and sediment analysis, offering energy-saving upgrades that reduce utility costs. With proper sizing and venting assessments, we ensure optimal performance for both residential and commercial properties across Shasta County.
Plumbing Remodels
From fixture upgrades to full-scale renovations, our team handles residential and commercial plumbing remodels with minimal disruption. We coordinate with contractors for code-compliant pipe rerouting, drainage improvements, and water-conserving fixture installations. Our services enhance property value while addressing functionality needs for modern living spaces in Redding and surrounding areas.
Pipe Inspection
Using high-resolution digital cameras, we conduct thorough inspections of sewer lines and water pipes to identify cracks, root intrusion, or corrosion. This non-invasive technology allows precise location of issues, reducing excavation needs by up to 70%. Clients receive detailed reports with repair recommendations, ensuring transparent decision-making for long-term system health.
Preventive Maintenance
Our Preferred Membership Program includes comprehensive annual checks of water, waste, and gas systems to detect early signs of wear. Through pressure testing, leak detection, and component assessments, we proactively address potential failures before they escalate. This service extends system lifespan while providing priority scheduling and cost savings for Redding homeowners and businesses.
People
John Jones
President / CEO
With over 25 years in the plumbing industry, John oversees operations and technical standards at Custom Plumbing. His expertise in complex system diagnostics and commitment to customer education drives the company's preventive maintenance philosophy.
Michael Jones
Admin / Owner
Handling business development and client relations, Michael ensures administrative excellence while maintaining the company's family-oriented values. His focus on community partnerships strengthens local service connections across Northern California.
Questions
Do you offer same-day emergency service?
Yes, our 24/7 emergency team typically responds within 2 hours for urgent plumbing issues across Northern California.
What areas do you service?
We serve Redding and all of Northern California, including Shasta County, Tehama County, and surrounding communities.
Are your plumbers licensed and insured?
Yes, we hold California Plumbing Contractor License #940500 and maintain full insurance coverage for all services.
Do you provide warranties on your work?
All repairs include a 1-year parts and labor warranty, with extended coverage available for select installations.
What payment methods do you accept?
We accept cash, checks, Visa, Mastercard, and American Express for all plumbing services.
Can I schedule routine maintenance?
Yes, our Preferred Membership Program offers annual inspections with priority scheduling and no overtime charges.
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