Business Details
Emergency
services
Emergency Damage Restoration Services in Phoenix
Rocky Mountain Restoration has built its reputation on immediate response times, certified expertise, and a commitment to treating every property as if it were our own. Our team of IICRC-certified professionals specializes in water damage restoration, fire and smoke cleanup, mold remediation, and biohazard removal, serving Phoenix and surrounding areas 24/7. We prioritize transparent communication, working directly with insurance providers to alleviate client stress while ensuring thorough restoration.With licensed Arizona KB2 General Contractors on staff and a focus on cutting-edge techniques, we guarantee satisfaction through rapid emergency response and meticulous attention to detail. Our leadership team brings decades of combined experience in property restoration, fostering a culture of empathy and operational excellence that defines our customer-centric approach.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Cleanup
Biohazard Removal
Trauma Scene Cleanup
Highlights and features
- We guarantee immediate response within 60-90 minutes for all emergencies
- Our technicians hold 7+ IICRC certifications for specialized restoration expertise
- We provide free onsite estimates with no minimum service charges
- Direct insurance billing simplifies claims processes for property owners
- 100% satisfaction guarantee with no upfront payments required
Associations and certifications
- IICRC
- Arizona KB2 General Contractor License
- EPA Lead Renovator Certified
What people say
Immediate response
Professional technicians
Transparent communication
Insurance expertise
Thorough cleanup
Services
Water Damage Restoration
Emergency water extraction and structural drying using thermal imaging and industrial equipment. Our certified technicians respond within 90 minutes to prevent mold growth and restore properties to pre-damage condition. We handle insurance claims directly while providing daily progress updates.
Mold Remediation
Professional mold inspection and remediation with HEPA filtration systems. We contain affected areas, remove contaminated materials, and apply antimicrobial treatments. Third-party clearance testing ensures complete spore elimination while addressing moisture sources to prevent recurrence.
Fire Damage Cleanup
Comprehensive fire damage restoration including soot removal, odor elimination, and structural repairs. Our team secures properties, documents damage for insurance, and uses specialized equipment to clean synthetic materials contaminated by toxic residues from structural fires.
Biohazard Cleanup
Certified biohazard remediation for crime scenes and unattended deaths. We follow OSHA protocols to safely remove biological materials, decontaminate surfaces, and perform odor treatments. Industrial hygienists verify complete sanitization before final repairs.
24/7 Emergency Response
Round-the-clock dispatch for water, fire, and mold emergencies. Our live operators connect clients directly with response teams that arrive within 60-90 minutes. This service includes initial damage assessment, immediate mitigation steps, and continuous communication throughout restoration.
People
Justin Sellers
Vice President & General Manager
15-year restoration industry veteran with 7 IICRC certifications and Arizona KB2 General Contractor license. Specializes in fire, water, and biohazard restoration project management while leading team development initiatives.
Trevor White
Sales and Marketing Manager
Former automotive industry professional with expertise in customer service training and emergency response team development. Focuses on improving client communication and service delivery efficiency for restoration projects.
Patrick Courtney
Production Manager
California restoration industry veteran with specialization in water, fire, mold, and trauma cleanup operations. Oversees production teams to maintain quality standards and customer satisfaction metrics across all projects.
Cassandra Lopez
Accounting Manager
Former automotive industry accountant who established RMR's financial systems. Manages accounts payable/receivable while optimizing cash flow processes for the rapidly expanding restoration company.
Questions
What emergency services are available 24/7?
We provide round-the-clock water extraction, fire damage stabilization, mold remediation, and biohazard cleanup services with guaranteed response times under 90 minutes.
How does insurance billing work?
We handle direct insurance billing for covered claims, providing documentation and working with adjusters to minimize out-of-pocket expenses for property owners.
What mold remediation certifications do technicians hold?
Our team maintains IICRC certifications in mold removal and remediation, following EPA guidelines for containment, HEPA filtration, and antimicrobial treatments.
Are financing options available?
Yes, we offer in-house financing for restoration services not covered by insurance, including water damage, fire cleanup, and mold removal projects.
What areas do you service?
We serve Phoenix metro area including Mesa, Chandler, Gilbert, Glendale, and Scottsdale with emergency response and full-service restoration solutions.
