Restoring Properties, Rebuilding Lives
At ATS Restoration and Construction, we understand the devastating impact of property damage on individuals, families, and businesses. That's why we're committed to providing exceptional restoration and reconstruction services to help our clients recover from water, fire, and storm damage. Our goal is to restore not only properties but also lives, with empathy, care, and professionalism.
Our Mission
As a family-owned and operated business, we strive to create a positive culture where our team can grow, thrive, and deliver exceptional service to our clients. Our promise is to treat every property as if it were our own, with respect, care, and attention to detail. We're dedicated to providing premium "white glove" service, ensuring that our clients receive the highest level of expertise, communication, and support throughout the restoration process.
Our Services
Our team of certified experts offers a comprehensive range of restoration and reconstruction services, including:
- Emergency Services: We're available 24/7 to respond to your emergency needs, providing immediate assistance and assessment of the damage.
- Water Damage Restoration: Our team is equipped to handle water damage from floods, leaks, and other sources, using state-of-the-art equipment and techniques to minimize damage and restore your property.
- Fire Damage Restoration: We provide expert fire damage restoration services, including smoke odor removal, soot removal, and rebuilding of structures.
- Storm Damage Restoration: Our team is experienced in handling storm damage, including roof repairs, window replacement, and structural repairs.
- Reconstruction Services: We offer comprehensive reconstruction services, including design, build, and project management, to restore your property to its pre-loss condition.
Our Values
At ATS Restoration and Construction, we're committed to upholding the highest standards of excellence, integrity, and customer service. Our values are rooted in:
- Family: We treat our clients and employees like family, providing a personalized and compassionate approach to restoration and reconstruction.
- Service: We're dedicated to serving our clients with empathy, kindness, and respect.
- Community: We're committed to giving back to our community, supporting local charities and organizations that make a positive impact.
- Excellence: We strive for excellence in everything we do, from our workmanship to our customer service.
Excellent Customer Service and Restoration Experience
The majority of reviews praised the excellent customer service and restoration experience provided by ATS Restoration & Construction. Many reviewers praised their project managers, such as Tom Burns, Chris Colwill, and Aaron, for their professionalism, communication, and dedication to getting the job done efficiently and to a high standard.
Timely and Efficient Service
Several reviewers appreciated the timely and efficient service provided by ATS Restoration & Construction. They praised the company's ability to complete projects quickly, often ahead of schedule, and to a high standard.
Professional and Responsive Team
Many reviewers praised the professionalism and responsiveness of the ATS Restoration & Construction team. They appreciated the regular communication and status updates provided by the team, which helped to keep them informed throughout the restoration process.
Quality of Work
Reviewers were impressed with the quality of work provided by ATS Restoration & Construction. They praised the attention to detail, the quality of materials used, and the overall finish of the restored areas.
Negative Experience
However, not all reviews were positive. One reviewer, Genaro Carrillo, had a highly negative experience with ATS Restoration & Construction, citing delays, poor communication, and a lack of accountability.
Unprofessional Behavior
Another reviewer, L. H., had a negative experience with the company's employees, citing rude behavior and dangerous driving.
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